Position: Telecaller

Are you a dynamic and driven individual with a passion for communication? Are you looking for an opportunity to showcase your persuasive skills and make a meaningful impact? We're seeking experienced Telecallers to join our team in Mysuru.

Job Description:

As a Telecaller, you will be the voice of our organization, engaging with potential customers over the phone to promote our products/services and generate sales leads. Your primary responsibility will be to initiate outgoing calls to prospective clients, effectively communicate our offerings, and convince them of the value proposition.

Key Responsibilities:

1. Outbound Calling: Place calls to potential customers from our database or leads provided by the company. Engage in proactive conversations to introduce our products/services and generate interest.
2. Sales Pitch: Deliver a compelling sales pitch tailored to the needs and interests of each prospect. Highlight the benefits and features of our offerings to encourage purchase or further interest.
3. Handle Objections: Address any concerns or objections raised by prospects professionally and persuasively. Overcome objections through effective communication and product knowledge.
4. Lead Generation: Identify and qualify potential leads through effective questioning and active listening. Gather relevant information and document details for follow-up by the sales team.
5. Maintain Records: Keep accurate and detailed records of calls made, outcomes, and customer information in the CRM system. Update records regularly to ensure data integrity and facilitate seamless follow-up.
6. Achieve Targets: Meet or exceed daily, weekly, and monthly targets for call volume, lead generation, and conversion rates. Strive to continuously improve performance and contribute to overall team success.

Requirements:

• Education: Minimum 10th grade education required. Higher education qualifications are preferred but not mandatory.
• Experience: At least 3 years of experience in a similar role, preferably in sales or telemarketing. Demonstrated success in meeting or exceeding targets is highly desirable.
• Communication Skills: Excellent verbal communication skills in the local language (add language if necessary) are essential. Fluency in additional languages is an advantage.
• Persuasive Skills: Ability to articulate product/service benefits persuasively and handle objections effectively. Confidence and resilience in dealing with rejection.
• Customer Focus: Strong customer orientation with a focus on delivering exceptional service and building rapport with prospects.
• Tech-Savvy: Proficiency in basic computer skills, including MS Office and CRM software. Comfortable navigating software applications and conducting online research.
• Team Player: Collaborative attitude with a willingness to support team goals and initiatives. Ability to thrive in a fast-paced, target-driven environment.

Apply Now:

If you're ready to take on a challenging yet rewarding role as a Telecaller and contribute to our success, click on the "Apply For Job" button below to submit your application. Join us in making a difference and driving growth for our organization!