Telecaller Jobs In Muzaffarpur



Job Title: Telecaller

Location: Muzaffarpur

Are you an excellent communicator with a passion for engaging with people over the phone? Do you thrive in a fast-paced environment where your communication skills can make a significant impact? If so, we have an exciting opportunity for you to join our team as a Telecaller in Muzaffarpur.

Job Description:

As a Telecaller, you will be responsible for reaching out to potential customers over the phone to promote our products/services, generating sales leads, and provide exceptional customer service. Your primary goal will be to effectively communicate our offerings, address customer inquiries, and persuade them to take desired actions.


  1. Outbound Calls: Initiate outbound calls to prospective customers using a prepared list or database.
  2. Product/Service Promotion: Present, promote, and sell products/services to existing and prospective customers.
  3. Lead Generation: Identify potential leads and forward them to the sales team for further follow-up.
  4. Customer Engagement: Engage with customers in a friendly and professional manner, addressing their queries and concerns promptly.
  5. Follow-Up: Follow up on leads and inquiries to ensure customer satisfaction and maximize sales opportunities.
  6. Achieve Targets: Meet or exceed daily, weekly, and monthly sales targets set by the company.
  7. Database Management: Maintain accurate records of calls, interactions, and customer details in the database.
  8. Feedback Reporting: Provide feedback and suggestions to improve sales strategies and customer engagement processes.
  9. Adhere to Guidelines: Adhere to company policies, procedures, and compliance standards at all times.
  10. Continuous Learning: Stay updated with product knowledge, sales techniques, and industry trends to enhance performance.


  1. Education: Minimum qualification of 10th grade (Matriculation) up to graduation.
  2. Experience: At least 3 years of experience in a similar role, preferably in sales or customer service.
  3. Communication Skills: Excellent communication skills in Hindi and/or English, both verbal and written.
  4. Persuasion Skills: Ability to persuade and influence customers effectively.
  5. Resilience: Resilient attitude with the ability to handle rejection and pressure positively.
  6. Computer Literacy: Basic computer skills and familiarity with CRM software or similar tools.
  7. Team Player: Ability to collaborate with team members and contribute to a positive work environment.
  8. Adaptability: Flexibility to adapt to changing priorities and work schedules.
  9. Punctuality: Punctual and disciplined with time management skills.
  10. Local Knowledge: Familiarity with Muzaffarpur and surrounding areas is a plus.

Why Join Us:

  • Competitive Salary: We offer a competitive salary package with additional performance-based incentives.
  • Career Growth: Opportunity for career advancement and skill development through training and mentorship programs.
  • Dynamic Work Environment: Join a dynamic and supportive team that values creativity, innovation, and collaboration.
  • Employee Benefits: Enjoy employee benefits such as medical insurance, paid leave, and other perks.

If you meet the above requirements and are eager to embark on a rewarding career journey as a Telecaller in Muzaffarpur, we encourage you to apply now by clicking on the "Apply For Job" button below. Join us and be a part of our mission to deliver exceptional customer experiences and drive business growth. We look forward to welcoming you to our team!

Contact Information

Ayush Patel
Bibiganj, near by ambika Bhawani school, Muzaffarpur, Bihar 842001