Job  Telecaller

Location: Muzaffarnagar

Are you a dynamic individual with excellent communication skills and a knack for persuasion? Are you looking for an opportunity to showcase your talents in a vibrant work environment? If so, we have the perfect position for you as a Telecaller in Muzaffarnagar.

Job Overview:

As a Telecaller, you will be an integral part of our team, responsible for initiating communication with potential customers over the phone. Your primary objective will be to promote our products/services, answer queries, and persuade customers to make purchases or avail of our services. This role demands exceptional communication skills, a persuasive demeanor, and the ability to build rapport over the phone.

Key Responsibilities:

1. Outbound Calls: Initiate outgoing calls to potential customers from provided contact lists or databases.
2. Product/Service Promotion: Present information about our products or services persuasively to potential customers.
3. Handle Inquiries: Address customer inquiries, resolve complaints, and provide accurate information about our offerings.
4. Achieve Sales Targets: Meet or exceed sales targets by persuading customers to make purchases or avail of our services.
5. Maintain Records: Keep detailed records of calls, including customer information, call outcomes, and any follow-up actions required.
6. Follow-up: Conduct follow-up calls to previous customers or leads to nurture relationships and encourage repeat business.
7. Feedback: Provide feedback to the management team regarding customer preferences, market trends, and potential areas for improvement.
8. Adhere to Guidelines: Follow company policies, procedures, and scripts during calls to ensure consistency and professionalism.

Qualifications:

1. Education: Minimum qualification of 12th grade (or equivalent) to a Graduate degree.
2. Experience: At least 1 year of experience in a similar role, preferably in telemarketing or sales.
3. Communication Skills: Excellent verbal communication skills in Hindi and/or English. Additional language proficiency is a plus.
4. Persuasion Skills: Ability to persuade and influence others effectively over the phone.
5. Customer Focus: Strong customer service orientation with the ability to empathize with customers’ needs and concerns.
6. Tech-Savvy: Basic computer skills and familiarity with CRM software or call center technology.
7. Resilience: Ability to handle rejection and maintain a positive attitude during challenging calls.
8. Age: Candidates must be between 18 and 40 years old.
9. Gender: Open to all genders - male and female candidates are welcome.

Benefits:

1. Competitive salary with performance-based incentives.
2. Comprehensive training and ongoing support to enhance your skills.
3. Opportunities for career growth and advancement within the company.
4. A dynamic and inclusive work environment with a supportive team.
5. Employee benefits such as health insurance and paid time off.

If you have what it takes to excel in a fast-paced, results-driven environment, we encourage you to apply now by clicking on the "Apply For Job" button below. Join us in our mission to connect with customers and drive business success through effective communication and persuasion.

Note: We are an equal-opportunity employer and value diversity in our workforce.