Telecaller Jobs in Mayiladuthurai

Description

Join Our Dynamic Team as a Telecaller in Mayiladuthurai

Are you a persuasive communicator with a knack for building rapport over the phone? Are you looking for an exciting opportunity to showcase your talents and drive results in a dynamic work environment? If so, we have the perfect position for you as a Telecaller in Mayiladuthurai!

About Us: We are a leading organization in the [industry/niche] sector, dedicated to providing top-notch services to our valued clients. As part of our commitment to excellence, we are expanding our team and seeking enthusiastic individuals who are passionate about delivering exceptional customer experiences.

Job Description: As a Telecaller, you will play a pivotal role in our organization by connecting with prospective and existing customers over the phone. Your primary responsibility will be to promote our products/services, address customer inquiries, and generate sales leads. Additionally, you will be tasked with maintaining accurate records of interactions and following up with customers as needed to ensure satisfaction and loyalty.

Key Responsibilities:

  1. Outbound Calling: Initiate outbound calls to prospective customers to introduce our products/services and highlight their benefits.
  2. Customer Engagement: Engage with existing customers to upsell additional products/services, address concerns, and gather feedback.
  3. Lead Generation: Identify and qualify potential leads through strategic questioning and active listening.
  4. Follow-Up: Follow up with customers to ensure satisfaction, resolve issues, and nurture long-term relationships.
  5. Data Management: Maintain detailed records of interactions, including customer information, inquiries, and outcomes, using our CRM system.
  6. Achieve Targets: Meet or exceed monthly sales targets and performance metrics while upholding quality standards.
  7. Continuous Learning: Stay updated on product/service offerings, industry trends, and sales techniques to enhance performance and drive results.

Requirements:

  • Education: Minimum of 12th grade education; Graduates preferred.
  • Experience: At least 1 year of experience in telemarketing or sales roles.
  • Age: Between 18 to 40 years.
  • Gender: Open to all genders.
  • Communication Skills: Excellent verbal communication skills in [local language] and proficiency in English.
  • Persuasion Skills: Ability to persuade and influence customers effectively.
  • Resilience: Resilient attitude with the ability to handle rejection and overcome objections.
  • Team Player: Collaborative mindset with a willingness to work towards common goals.
  • Tech-Savvy: Basic computer skills and familiarity with CRM software preferred.

Why Join Us:

  • Growth Opportunities: We offer ample opportunities for career advancement and professional development.
  • Supportive Environment: Join a supportive team environment where your contributions are valued and recognized.
  • Attractive Compensation: Competitive salary with performance-based incentives and benefits.
  • Training and Development: Access to ongoing training and skill development programs to enhance your capabilities.
  • Positive Culture: Be part of a positive and inclusive work culture that fosters teamwork, innovation, and excellence.

If you are ready to take your career to the next level and make a meaningful impact, we encourage you to apply now by clicking on the "Apply For Job" button below. Don't miss this exciting opportunity to join our dynamic team as a Telecaller in Mayiladuthurai! We look forward to welcoming you aboard.

Contact Information

Name
Anshita Menon
Address
VS building, Pattamangala St, Mayiladuthurai, Tamil Nadu 609001