Position: Telecaller
Are you a persuasive communicator with a knack for building relationships over the phone? Do you thrive in dynamic environments where every call is an opportunity to make a difference? We're seeking energetic and driven individuals to join our team as Telecallers. As a Telecaller, you'll be the voice of our organization, connecting with potential customers and providing them with valuable information about our products/services. This role offers an exciting opportunity to utilize your communication skills while contributing to the success of our company.
Key Responsibilities:
- Outbound Calls: Initiate outbound calls to prospective customers from provided lists or databases. Engage them in conversations to introduce our products/services and explain their features and benefits.
- Customer Engagement: Build rapport with customers by listening to their needs, addressing their inquiries, and providing relevant information about our offerings. Strive to understand their requirements and offer suitable solutions.
- Lead Generation: Identify and qualify leads through effective questioning and active listening. Record accurate details of interactions and maintain a database of potential customers for follow-up.
- Follow-Up: Conduct follow-up calls to nurture leads and maintain ongoing communication with prospects. Keep them updated on new products, promotions, or any relevant developments.
- Achieve Targets: Meet or exceed monthly sales targets and performance goals set by the organization. Utilize persuasive techniques to convert leads into sales and contribute to the overall revenue objectives.
- Adherence to Scripts: Adhere to predefined scripts or guidelines while making calls to ensure consistency in messaging and brand representation. Customize conversations as necessary to suit individual customer requirements.
- Feedback and Reporting: Provide feedback on customer responses, market trends, and competitor activities to the relevant teams. Generate reports on call outcomes, lead conversions, and other key metrics as required.
Qualifications:
- Education: Minimum 12th grade (High School) to Graduate.
- Experience: At least 1 year of experience in a similar role, preferably in sales or customer service.
- Age: Candidates must be between 18 to 40 years old.
- Gender: Open to all genders - male and female candidates are encouraged to apply.
Skills and Attributes:
- Excellent verbal communication skills with a clear and confident speaking voice.
- Strong persuasion and negotiation skills to influence customer decisions.
- Ability to actively listen and empathize with customers to understand their needs.
- Resilience and persistence to handle rejection and objections positively.
- Good organizational skills with attention to detail in maintaining records and follow-ups.
- Basic computer proficiency to navigate CRM systems or databases for call management.
- Positive attitude, self-motivation, and target-driven mindset.
Why Join Us?
- Opportunity for Growth: We value talent and provide opportunities for career advancement based on performance.
- Training and Support: Comprehensive training programs and ongoing support will be provided to enhance your skills and knowledge.
- Dynamic Work Environment: Join a dynamic team where your contributions are recognized and rewarded.
- Competitive Compensation: Enjoy competitive salaries along with performance-based incentives and bonuses.
If you have the passion and drive to succeed in a fast-paced sales environment, we want to hear from you! Click on the "Apply For Job" button to submit your application and take the first step toward an exciting career as a Telecaller.