Job Title: Telecaller

Location: Mau

Are you an enthusiastic communicator with a knack for building rapport over the phone? Do you thrive in dynamic environments where your persuasive skills are put to the test? If so, we have an exciting opportunity for you to join our team as a Telecaller in Mau.

Job Description:

As a Telecaller, you will be at the forefront of our organization, connecting with potential clients and customers over the phone. Your primary responsibility will be to engage prospects, introduce our products/services, and ultimately persuade them to take desired actions. Here's what you'll be doing on a day-to-day basis:

1. Outbound Calling: Utilize your excellent communication skills to make outbound calls to prospective customers. You will be responsible for initiating conversations, understanding customer needs, and effectively pitching our offerings.

2. Lead Generation: Identify and qualify leads through proactive calling efforts. You will be tasked with researching potential leads and gathering pertinent information to assess their suitability for our products/services.

3. Product/Service Knowledge: Thoroughly understand our products/services to effectively communicate their features, benefits, and value propositions to potential customers. Your knowledge and expertise will be instrumental in building trust and credibility during interactions.

4. Relationship Building: Cultivate strong relationships with customers by providing exceptional service and addressing their inquiries and concerns promptly. Your ability to build rapport and establish trust will be pivotal in nurturing long-term customer relationships.

5. Achieving Targets: Meet and exceed assigned targets for call volumes, lead generation, and conversion rates. Your performance will directly contribute to the overall success and growth of the organization.

6. Data Management: Maintain accurate records of interactions, customer details, and outcomes using our CRM system. Timely and accurate data entry will facilitate smooth follow-up and tracking of leads.

Requirements:

• Education: Minimum qualification of 10th grade (High School) to Graduate.
• Experience: Demonstrated experience in telemarketing or telesales roles, with a minimum of 3 years of relevant experience.
• Excellent Communication Skills: Proficient in verbal and written communication in both Hindi and English. Clear articulation, active listening, and persuasion skills are essential.
• Customer-Centric Approach: A genuine interest in understanding customer needs and providing tailored solutions.
• Resilience and Persistence: Ability to handle rejection positively and persistently pursue leads until successful conversion.
• Team Player: Collaborative mindset with the ability to work effectively in a team environment.
• Tech-Savvy: Basic proficiency in using CRM software and other telecalling tools.
• Goal-oriented: Driven by targets and motivated to achieve and exceed set goals.

Why Join Us:

• Professional Growth: Opportunity to enhance your skills and advance your career in a dynamic and fast-paced industry.
• Attractive Compensation: Competitive salary package with performance-based incentives.
• Supportive Work Environment: Collaborative culture where your contributions are valued and recognized.
• Training and Development: Ongoing training and development initiatives to sharpen your skills and stay updated with industry trends.

If you have the passion, skills, and drive to excel in a telecalling role, we want to hear from you! Click on the "Apply For Job" button now to submit your application and take the first step towards a rewarding career as a Telecaller in Mau. Join us in shaping the future of our organization while making a meaningful impact on our customers' lives.