Join Our Dynamic Team as a Telecaller in Mathura

Are you a dynamic individual with excellent communication skills? Are you passionate about interacting with people and helping them meet their needs? If so, we have an exciting opportunity for you! We are currently seeking talented individuals to join our team as Telecallers in Mathura. As a Telecaller, you will play a crucial role in our organization by connecting with customers over the phone and providing them with exceptional service.

Job Title: Telecaller

Location: Mathura

Job Type: Full-time

Education: Candidates should have completed their education from 12th grade to graduate level. We believe in diversity and welcome applicants from all educational backgrounds.

Experience: A minimum of 1 year of experience in a similar role is required. Experience in customer service or telemarketing will be an added advantage. However, we also encourage freshers with a passion for communication and customer service to apply.

Age: Candidates must be between 18 to 40 years old to be eligible for this position. We believe in inclusivity and welcome individuals from all age groups to apply.

Gender: This position is open to individuals of all genders. We value diversity and believe in creating an inclusive work environment where everyone feels respected and valued.

Job Description:

As a Telecaller, your primary responsibility will be to make outbound calls to potential customers and provide them with information about our products/services. You will also be responsible for:

1. Customer Interaction: Engage with customers courteously and professionally, addressing their queries and concerns effectively.
2. Sales Generation: Promote our products/services over the phone and persuade customers to make a purchase or set up appointments for further discussions.
3. Lead Management: Maintain accurate records of customer interactions and update the database with relevant information. Follow up on leads and ensure timely closure.
4. Achieving Targets: Meet and exceed sales targets and KPIs set by the organization. Strive towards continuous improvement and growth.
5. Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience. Provide feedback and suggestions for process improvement.
6. Adherence to Policies: Follow company policies and procedures at all times. Ensure compliance with relevant regulations and standards.

Skills and Qualifications:

1. Excellent communication skills in both Hindi and English.
2. Strong interpersonal skills and ability to build rapport with customers.
3. Good listening skills and attention to detail.
4. Basic computer knowledge and familiarity with CRM software.
5. Ability to work under pressure and meet deadlines.
6. Positive attitude and willingness to learn.

If you are passionate about customer service and enjoy working in a fast-paced environment, we want to hear from you! Click on the "Apply For Job" button below to submit your application. Join us in our mission to deliver exceptional service and make a positive impact on our customers' lives. We look forward to welcoming you to our team!