Join Our Vibrant Team as a Telecaller in Mansa
Are you ready to embark on a journey where your communication skills meet boundless opportunities? Look no further! We are seeking dynamic individuals to join our team as Telecallers in Mansa. As a pivotal part of our organization, you'll be instrumental in driving our mission forward while enjoying a supportive and empowering work environment.
About Us: We are a leading organization committed to excellence in [mention the industry, e.g., telecommunications, healthcare, finance] services. With a focus on innovation and customer satisfaction, we continuously strive to exceed expectations and set new standards within the industry. Our success is driven by our dedicated team, and we are eager to welcome passionate individuals to contribute to our continued growth.
Position: Telecaller Location: Mansa Education: 12th to Graduate Experience: Minimum 1 year Age: 18 years to 40 years Gender: Male and Female candidates are welcome to apply
Responsibilities:
- Customer Engagement: Engage with customers through outbound calls to introduce our products/services, answer queries, and provide relevant information.
- Lead Generation: Generate leads and maintain a database of prospective clients through effective communication and persuasion skills.
- Follow-up: Conduct timely follow-ups with existing and potential customers to nurture leads and facilitate conversions.
- Customer Relationship Management: Build and maintain strong relationships with customers to ensure customer satisfaction and retention.
- Feedback Collection: Gather feedback from customers regarding our products/services and communicate them to the relevant departments for continuous improvement.
- Achieve Targets: Meet and exceed assigned sales targets and objectives to contribute to the overall success of the organization.
- Documentation: Maintain accurate records of interactions with customers, including details of inquiries, complaints, and resolutions.
Requirements:
- Excellent Communication Skills: Proficiency in verbal and written communication in [mention languages, e.g., English, Hindi] with a clear and pleasant telephone voice.
- Customer-Centric Approach: Strong customer service orientation with the ability to empathize and address customer needs effectively.
- Sales Acumen: Basic understanding of sales principles and techniques with a flair for persuasion and negotiation.
- Time Management: Ability to manage time effectively and prioritize tasks to achieve daily, weekly, and monthly targets.
- Team Player: Collaborative mindset with the willingness to work in a team-oriented environment and support colleagues when necessary.
- Resilience: Demonstrated ability to handle rejection and objections positively and persistently pursue goals.
- Tech-Savvy: Basic proficiency in MS Office applications and familiarity with CRM software would be advantageous.
Perks and Benefits:
- Competitive salary package with attractive incentives based on performance.
- Comprehensive training and development programs to enhance skills and capabilities.
- Opportunity for career advancement and growth within the organization.
- Supportive and inclusive work culture that values diversity and individual contributions.
- Employee welfare initiatives and benefits to ensure a healthy work-life balance.
If you are ready to take on this exciting opportunity and contribute to our success story, click on the "Apply For Job" button below and join us on this rewarding journey!
Note: We are an equal opportunity employer and welcome applications from candidates of all backgrounds.