Join Our Dynamic Telecaller Team in Manendragarh

Are you a charismatic communicator with a knack for persuasion? Are you passionate about helping people and exceeding their expectations? If so, we have an exciting opportunity for you to join our team as a Telecaller in Manendragarh.

About Us: We are a leading organization dedicated to providing exceptional services to our valued customers. Our commitment to excellence and customer satisfaction sets us apart in the industry. As part of our continued growth, we are expanding our team of telecallers to better serve our clientele in Manendragarh.

Job Description: As a Telecaller, you will be the voice of our company, engaging with potential and existing customers over the phone. Your primary responsibility will be to promote our products/services, answer inquiries, and provide outstanding assistance to callers. Here's what you can expect in this role:

Responsibilities:

1. Outbound Calls: Initiate outgoing calls to prospective customers to introduce our products/services and generate leads.
2. Inbound Calls: Handle incoming calls from customers regarding inquiries, product information, and support.
3. Customer Assistance: Provide comprehensive assistance and resolve customer queries or concerns professionally and courteously.
4. Product Knowledge: Develop a deep understanding of our products/services to effectively communicate features and benefits to customers.
5. Sales Targets: Meet or exceed sales targets and performance metrics while maintaining high-quality standards in customer interactions.
6. Database Management: Maintain accurate records of interactions and transactions, and update customer information in the database.
7. Follow-up: Conduct follow-up calls to customers to ensure their satisfaction and address any additional needs or concerns.
8. Team Collaboration: Collaborate with colleagues and other departments to ensure seamless customer service and support.

Requirements:

• Education: Minimum 12th pass to Graduate.
• Experience: At least 1 year of experience in a similar role.
• Age: Between 18 years to 40 years.
• Gender: Male and female candidates are welcome.
• Communication Skills: Excellent verbal communication skills in Hindi and English.
• Persuasion Skills: Ability to persuade and influence customers effectively.
• Customer-Centric: Passionate about delivering exceptional customer service.
• Tech-Savvy: Comfortable using computer systems and CRM software.
• Adaptability: Flexible to adapt to changing business needs and priorities.

Benefits:

• Competitive salary package.
• Attractive incentives based on performance.
• Comprehensive training and development programs.
• Friendly and supportive work environment.
• Opportunities for career advancement and growth.

If you are ready to take on an exciting challenge and be part of a dynamic team, we encourage you to apply now! Click on the "Apply For Job" button below to submit your application and join us in our mission to deliver excellence to our customers in Manendragarh.

Note: We are an equal-opportunity employer and value diversity in our workforce.