Job Title: Telecaller

Are you a persuasive communicator with a knack for building rapport over the phone? Are you driven by targets and thrive in a dynamic work environment? We are seeking talented individuals to join our team as Telecallers in Mandya. As a Telecaller, you will play a crucial role in our sales and customer service efforts, connecting with potential clients, addressing their inquiries, and promoting our products/services.

Job Responsibilities:

1. Outbound Calls: Initiate outgoing calls to prospective customers from our database or leads provided, presenting our products/services and effectively conveying their benefits.
2. Customer Engagement: Engage with existing and potential customers in a courteous, professional, and friendly manner, building rapport and trust to enhance customer satisfaction and loyalty.
3. Product/Service Promotion: Describe product features, specifications, and benefits persuasively, tailoring your pitch to match the needs and interests of each customer.
4. Handle Inquiries: Address customer inquiries, resolve concerns, and provide accurate information about products/services, pricing, promotions, and terms of sale.
5. Lead Generation: Identify and qualify potential leads through proactive questioning and active listening, capturing relevant customer information and recording it accurately in our database.
6. Achieve Targets: Meet or exceed daily, weekly, and monthly sales targets set by the company, demonstrating consistent performance and contributing to the overall sales objectives.
7. Follow-Up: Conduct follow-up calls to nurture leads, maintain customer relationships, and facilitate the sales process, ensuring timely and effective communication.
8. Documentation: Maintain detailed records of calls, interactions, and transactions using our CRM system, ensuring data accuracy and completeness for reporting and analysis purposes.

Job Requirements:

• Education: Minimum qualification from 10th grade to Graduate level.
• Experience: A minimum of 3 years of experience in telecalling or telesales roles, preferably in a similar industry or sector.
• Communication Skills: Excellent verbal communication skills in the local language (mention specific language if necessary) and proficiency in English. Ability to articulate ideas clearly and persuasively.
• Interpersonal Skills: Strong interpersonal skills with the ability to build rapport, empathize with customers, and handle objections effectively.
• Sales Acumen: Proven sales skills with a track record of meeting or exceeding sales targets. Ability to identify opportunities, overcome challenges, and close sales deals.
• Adaptability: Flexibility to adapt to changing business needs, work under pressure, and multitask effectively in a fast-paced environment.
• Technology Proficiency: Basic computer skills, familiarity with CRM software, and the ability to navigate digital tools for call handling and documentation.
• Professionalism: Professional demeanor, punctuality, and reliability in attendance and performance. Commitment to ethical conduct and compliance with company policies and regulations.

Apply Now:

If you are ready to take on this exciting challenge and contribute to our success as a Telecaller, click on the "Apply For Job" button below to submit your application. Join our dynamic team and embark on a rewarding career journey with us!