Position: Telecaller

Location: Mandsaur

Are you a skilled communicator with a knack for persuasion? Do you thrive in a dynamic environment where every call presents a new opportunity? If so, we have the perfect opportunity for you! Join our team as a Telecaller and embark on a rewarding journey where your communication skills will be put to the test while contributing to the success of our organization.

Job Description:

As a Telecaller, your primary responsibility will be to engage potential customers over the phone to promote our products/services and ultimately secure sales. You will be an integral part of our sales team, driving revenue growth through effective communication and relationship-building techniques.

Key Responsibilities:

1. Outbound Calling: Initiate outgoing calls to prospective customers from provided leads or databases. Present our products/services persuasively to potential customers, effectively communicating key features and benefits.
2. Customer Engagement: Build rapport with customers by understanding their needs, addressing their queries, and providing appropriate solutions. Maintain a friendly and professional demeanor at all times to ensure a positive customer experience.
3. Sales Conversion: Utilize effective sales techniques to convert leads into sales opportunities. Handle objections confidently and employ persuasive strategies to close deals.
4. Follow-up: Conduct follow-up calls to nurture leads and maintain ongoing communication with potential customers. Keep accurate records of interactions and update customer information in the database.
5. Target Achievement: Meet or exceed daily, weekly, and monthly sales targets. Proactively identify opportunities for upselling or cross-selling additional products/services to existing customers.
6. Adherence to Policies: Adhere to company policies and procedures regarding sales practices, compliance, and ethical standards. Ensure that all interactions comply with relevant regulations and guidelines.

Qualifications:

• Education: Minimum qualification of 12th grade (Higher Secondary) to Graduate.
• Experience: A minimum of 3 years of experience in telesales or a related field.
• Age: Candidates must be between 18 to 40 years old.
• Gender: This position is open to individuals of all genders - male and female.

Skills and Attributes:

• Excellent communication skills with a clear and articulate phone manner.
• Strong interpersonal skills with the ability to build rapport quickly.
• Persuasive ability to influence customer decisions.
• Goal-oriented mindset with a drive to achieve and exceed targets.
• Resilience and perseverance in handling rejection and objections.
• Good organizational skills with attention to detail.
• Ability to work effectively in a team environment as well as independently.

Why Join Us:

• Competitive salary and attractive incentives based on performance.
• Comprehensive training and ongoing support to enhance your skills.
• Opportunities for career growth and advancement within the organization.
• A dynamic and collaborative work environment where your contributions are valued.
• Make a significant impact on the success and growth of the company.

If you possess the requisite skills and experience for this role and are ready to take on a new challenge, we invite you to apply now by clicking on the "Apply For Job" button below. Join us on this exciting journey and be a part of our success story!