Telecaller Job  in Malappuram:

Are you a dynamic communicator with a knack for persuasion? Do you thrive in a fast-paced environment where every call is an opportunity? If so, we have the perfect role for you as a Telecaller in Malappuram. Join our team and embark on a journey where your communication skills will be your greatest asset.

Job Title: Telecaller

Location: Malappuram

Job Type: Full-time

Education: 12th to Graduate

Experience: Minimum 1 year

Age: 18 years to 40 years

Gender: Male/Female

Responsibilities:

1. Outbound Calling: Initiate outgoing calls to potential customers to promote our products/services and generate sales leads.
2. Customer Engagement: Engage with customers in a friendly and professional manner, building rapport and addressing their inquiries or concerns effectively.
3. Product Knowledge: Acquire a comprehensive understanding of our products/services to confidently answer customer questions and highlight key features and benefits.
4. Sales Targets: Meet or exceed daily/weekly/monthly sales targets set by the team lead or manager by effectively pitching products/services and closing deals over the phone.
5. Database Management: Maintain accurate and up-to-date records of customer interactions, including details of inquiries, comments, and sales transactions, using our CRM software.
6. Follow-up: Follow up on leads generated through calls or other marketing activities, nurturing prospects through the sales funnel until closure.
7. Feedback and Reporting: Provide regular feedback to the team lead or manager regarding customer responses, market trends, and potential opportunities for improvement.
8. Adherence to Policies: Adhere to company policies and procedures, including compliance with regulatory guidelines and ethical standards, during all interactions with customers.

Requirements:

1. Excellent Communication Skills: Proficiency in spoken English and Malayalam with a clear and pleasant voice tone.
2. Sales Acumen: Strong persuasion and negotiation skills with a passion for sales and achieving targets.
3. Customer-Centric Approach: Ability to empathize with customers and address their needs professionally, ensuring a positive customer experience.
4. Adaptability: Flexibility to adapt to changing priorities and work under pressure in a fast-paced environment.
5. Computer Literacy: Basic knowledge of computer operations and familiarity with CRM software for data entry and retrieval.
6. Team Player: Collaborative attitude with the ability to work effectively as part of a team towards common goals.
7. Professionalism: Maintain a high level of professionalism and integrity in all interactions with customers and colleagues.

Benefits:

1. Competitive salary with attractive incentives based on performance.
2. Comprehensive training and ongoing support to enhance your skills and career growth opportunities.
3. Positive and inclusive work environment fostering personal and professional development.
4. Employee benefits such as health insurance paid time off, and performance bonuses.

If you are ready to take your communication skills to the next level and embark on a rewarding career journey as a Telecaller in Malappuram, we invite you to apply now by clicking on the "Apply For Job" button below. Join our team and be part of our mission to connect with customers and drive business growth through effective communication.