Job Title: Telecaller

Are you a dynamic communicator with a knack for persuasion? Do you possess the finesse to engage customers over the phone effectively? We are seeking enthusiastic individuals to join our team as Telecallers in Mahoba. As a Telecaller, you will be the voice of our company, engaging with potential customers, addressing their queries, and promoting our products/services. If you're ready to embark on an exciting journey in the world of telecalling, read on to learn more about this opportunity.

Job Description:

As a Telecaller, your primary responsibility will be to make outbound calls to prospective customers to generate sales leads or set appointments. You will be provided with a list of contacts to call, and you will be expected to follow a script provided by the company to pitch our products/services effectively. Your duties will include:

1. Making Outbound Calls: Initiating calls to potential customers from the provided contact list, introducing them to our products/services, and explaining their benefits.
2. Building Rapport: Engaging with customers in a friendly and professional manner, building rapport, and addressing any concerns or queries they may have.
3. Pitching Products/Services: Effectively communicating the features and advantages of our products/services to potential customers, to persuade them to make a purchase or schedule an appointment.
4. Meeting Targets: Working towards and achieving set targets for the number of calls made, leads generated, and appointments set.
5. Maintaining Records: Keeping accurate records of all calls made and outcomes achieved, including details of interested leads and appointments scheduled.
6. Providing Feedback: Providing feedback to the team leader or manager regarding customer responses, market trends, and suggestions for improving the telecalling process.

Requirements:

• Education: Candidates should have completed at least 10th grade and possess a high school diploma or equivalent. A higher level of education, such as graduation, is preferred but not mandatory.
• Experience: A minimum of 3 years of experience in telecalling or a similar role is required. Candidates with prior experience in sales or customer service will be given preference.
• Communication Skills: Excellent verbal communication skills in Hindi and/or English are essential. Candidates should be able to articulate ideas clearly and persuasively over the phone.
• Interpersonal Skills: Strong interpersonal skills, including the ability to build rapport quickly, empathize with customers, and handle objections effectively.
• Persistence: A positive attitude, resilience, and the ability to handle rejection gracefully are crucial for success in this role.
• Tech-Savvy: Basic computer skills, including familiarity with CRM software and Microsoft Office Suite, are desirable.

How to Apply:

If you meet the above requirements and are eager to take on this exciting opportunity, click on the "Apply For Job" button below to submit your application. Join us in our mission to connect with customers and drive business growth through effective telecalling strategies. We look forward to welcoming you to our team!