Job Telecaller

Are you an enthusiastic communicator with a passion for connecting with people? Do you thrive in a dynamic environment where every call presents a new opportunity? If so, we have an exciting opportunity for you as a Telecaller.

Position Overview:

As a Telecaller, you will be an integral part of our team, responsible for engaging with potential customers over the phone. Your primary objective will be to promote our products/services, address inquiries, and convert leads into sales opportunities. This role requires excellent communication skills, a persuasive attitude, and a commitment to delivering exceptional customer service.

Key Responsibilities:

1. Outbound Calling: Initiate outbound calls to prospective customers from provided leads or databases. Present products/services persuasively, aiming to secure sales or appointments.
2. Lead Generation: Identify and qualify potential leads through effective questioning and conversation. Gather relevant information and escalate qualified leads to the sales team.
3. Customer Engagement: Build rapport with customers by actively listening to their needs and concerns. Provide accurate information about products/services, promotions, and pricing.
4. Follow-Up: Maintain communication with leads through follow-up calls or emails to nurture relationships and progress leads through the sales pipeline.
5. Data Management: Update customer databases with relevant information obtained during calls. Ensure accuracy and completeness of records for effective follow-up and reporting.
6. Achievement of Targets: Work towards achieving individual and team targets for call volume, conversion rates, and sales quotas.
7. Adherence to Procedures: Follow established scripts and guidelines for conducting calls. Adhere to compliance regulations and company policies at all times.

Requirements:

• Education: Minimum qualification of 12th grade completion; Graduates preferred.
• Experience: At least 3 years of experience in a telecalling or sales role.
• Age: Applicants must be between 18 to 40 years old.
• Gender: Open to individuals of all genders.
• Communication Skills: Excellent verbal communication skills with a clear and articulate speaking voice.
• Interpersonal Skills: Ability to build rapport quickly, empathize with customers, and handle objections effectively.
• Sales Acumen: Basic understanding of sales principles and techniques.
• Persistence: Resilience and determination to overcome challenges and rejection.
• Computer Literacy: Proficiency in basic computer applications and data entry.
• Adaptability: Willingness to adapt to changing scripts, strategies, and product information.
• Ethical Conduct: Commitment to honesty, integrity, and professionalism in all interactions.

Why Join Us:

• Opportunity for Growth: We provide opportunities for career advancement and skill development through ongoing training and mentorship.
• Inclusive Environment: We embrace diversity and foster an inclusive workplace culture where everyone feels valued and respected.
• Attractive Benefits: We offer competitive compensation packages, performance bonuses, and other benefits.
• Dynamic Team: Join a team of passionate professionals dedicated to delivering excellence in customer service and sales.

If you are ready to take the next step in your career and embark on an exciting journey as a Telecaller, click on the "Apply For Job" button now to submit your application. We look forward to welcoming you to our team!