Title: Telecaller Position in Mahabaleshwar: Join Our Dynamic Team Today!
Are you a motivated individual with excellent communication skills looking for an exciting opportunity in Mahabaleshwar? We are currently seeking enthusiastic telecallers to join our dynamic team. If you have a passion for customer interaction and a drive to excel in a fast-paced environment, we want to hear from you!
Position Overview: As a telecaller, you will be responsible for initiating outbound calls to potential customers to generate sales leads or set appointments. Additionally, you will handle inbound calls, providing information and assistance to existing and prospective customers. This role requires strong communication skills, a positive attitude, and the ability to effectively convey information over the phone.
Key Responsibilities:
- Outbound Calling: Place calls to individuals or businesses to promote our products/services, generate leads, or schedule appointments.
- Inbound Call Management: Handles incoming calls from customers, providing information, answering inquiries, and resolving issues promptly and professionally.
- Customer Relationship Management: Build and maintain positive relationships with customers by providing excellent service and addressing their needs effectively.
- Data Entry and Documentation: Accurately record details of interactions with customers and maintain records of sales leads and customer accounts.
- Achieve Targets: Meet or exceed daily, weekly, and monthly targets for call volume, lead generation, and sales conversions.
- Product Knowledge: Acquire a thorough understanding of our products/services to effectively communicate features, benefits, and pricing to customers.
- Adhere to Guidelines: Follow company policies and procedures regarding call scripts, compliance, and ethical standards.
Qualifications and Requirements:
- Education: Minimum 12th pass to Graduate level education.
- Experience: At least 3 years of experience in a similar role, preferably in a sales or customer service environment.
- Age: Candidates must be between 18 to 40 years old.
- Gender: Both male and female candidates are encouraged to apply.
- Communication Skills: Excellent verbal communication skills in Hindi, Marathi, and English.
- Interpersonal Skills: Ability to build rapport with customers and effectively handle objections.
- Computer Proficiency: Basic knowledge of computer operations and data entry skills.
- Adaptability: Willingness to work flexible hours and adapt to changing priorities.
- Positive Attitude: Self-motivated, enthusiastic, and resilient with a positive attitude towards achieving targets.
Why Join Us:
- Competitive Compensation: We offer competitive salaries along with performance-based incentives.
- Training and Development: We provide comprehensive training to equip you with the skills and knowledge needed to succeed in your role.
- Career Growth: Opportunities for career advancement and growth within the organization.
- Supportive Work Environment: Join a supportive team environment where your contributions are valued and recognized.
- Location: Work in the scenic surroundings of Mahabaleshwar, offering a refreshing change of pace from city life.
Apply Now: If you are ready to take on this exciting opportunity, click on the "Apply For Job" button below to submit your application. Don't miss out on the chance to become part of our vibrant team and make a difference in the world of customer engagement!
Join us today and embark on a rewarding career journey in Mahabaleshwar!