Job Description: Telecaller (Kullu)

Are you a skilled communicator with a knack for building rapport over the phone? Do you thrive in dynamic environments where your charisma and persuasion skills can shine? If so, we have an exciting opportunity for you to join our team as a Telecaller in Kullu.

About Us:

We are a leading organization dedicated to [mention relevant industry or service]. Our commitment to excellence and customer satisfaction sets us apart in the industry. As we continue to expand our operations, we are seeking enthusiastic individuals to join our team and contribute to our success.

Role Overview:

As a Telecaller, you will play a crucial role in our organization by engaging with potential customers over the phone. Your primary responsibility will be to generate leads, qualify prospects, and promote our products/services. You will be the initial point of contact for customers, so your ability to convey information effectively and leave a positive impression is essential.

Key Responsibilities:

1. Outbound Calls: Place outbound calls to prospective customers from provided leads or databases.
2. Lead Generation: Identify and qualify leads through strategic questioning and active listening.
3. Product/Service Promotion: Introduce and explain our products/services to potential customers, highlighting key features and benefits.
4. Relationship Building: Build rapport with customers to establish trust and credibility, fostering long-term relationships.
5. Follow-up: Follow up on leads and inquiries promptly to maintain engagement and maximize conversion rates.
6. Achieve Targets: Meet or exceed weekly/monthly targets for lead generation and sales conversions.
7. Record Keeping: Maintain accurate records of interactions and update customer databases with relevant information.
8. Feedback: Provide feedback to the sales and marketing teams based on customer responses and market trends.

Qualifications:

• Education: Minimum 10th grade to Graduate.
• Experience: At least 3 years of experience in telemarketing or a related field.
• Communication Skills: Exceptional verbal communication skills with fluency in the local language and basic proficiency in English.
• Persuasion Skills: Ability to persuade and influence others effectively.
• Listening Skills: Strong active listening skills to understand customer needs and preferences.
• Resilience: Ability to handle rejection and objections positively, maintaining professionalism at all times.
• Team Player: Collaborative mindset with the ability to work well within a team environment.
• Tech-Savvy: Comfortable using CRM software and other relevant tools for lead management and tracking.

Why Join Us:

• Opportunity for Growth: We believe in nurturing talent and providing opportunities for career advancement within the organization.
• Competitive Compensation: We offer a competitive salary package along with performance-based incentives.
• Dynamic Work Environment: Join a vibrant team where your contributions are valued, and innovation is encouraged.
• Training and Development: Access to ongoing training and development programs to enhance your skills and knowledge.
• Work-Life Balance: We prioritize work-life balance and offer flexible working hours.

If you are ready to take on this exciting opportunity and make a meaningful impact, click on the "Apply For Job" button below to submit your application. We look forward to welcoming you to our team!

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