Need Telecaller

Employer: Ameya Nair

Location: Near SP Office, Karewa, Kulgam, Jammu and Kashmir, 192231

Job Type: Full-time

Education: 10th to Graduate

Experience: Minimum 3 years

About Us: Ameya Nair is a leading provider of [mention any industry-specific if known] solutions, committed to delivering excellence in every aspect of our business. We believe in harnessing talent and providing growth opportunities, both for our employees and the community we serve. Join us in our journey towards innovation and customer satisfaction.

Job Description:

Are you a passionate communicator with a knack for building rapport over the phone? Do you thrive in a dynamic environment where each call presents a new opportunity? If so, we have the perfect role for you! As a Telecaller at Ameya Nair, you'll be at the forefront of our customer engagement efforts, playing a vital role in fostering lasting relationships and driving business growth.

Responsibilities:

1. Customer Outreach: Initiate outbound calls to prospective customers to introduce our products/services and generate interest.
2. Lead Generation: Identify and qualify potential leads through effective questioning and active listening.
3. Follow-up: Maintain regular follow-up with existing and prospective customers to nurture leads and facilitate conversions.
4. Appointment Setting: Schedule appointments for our sales team based on customer preferences and availability.
5. Database Management: Update customer information and interactions in our database to ensure accuracy and completeness.
6. Customer Assistance: Address customer inquiries, resolve issues, and provide relevant information about our offerings.
7. Achieve Targets: Meet and exceed monthly/quarterly targets for call volume, lead generation, and conversion rates.
8. Feedback: Provide valuable feedback to the management team on customer preferences, market trends, and areas for improvement.

Requirements:

1. Excellent Communication Skills: Clear and articulate verbal communication skills in both English and [mention any other relevant language if necessary].
2. Customer-Centric Approach: Passion for delivering exceptional customer service and building long-term relationships.
3. Sales Acumen: Demonstrated ability to influence and persuade customers towards desired outcomes.
4. Resilience: Ability to handle rejection positively and persistently pursue objectives.
5. Time Management: Strong organizational skills with the ability to prioritize tasks and manage time effectively.
6. Tech-Savvy: Proficiency in basic computer applications and CRM software.
7. Minimum 3 years of experience in a similar role, preferably in [mention any relevant industry].

Benefits:

1. Competitive salary package with performance-based incentives.
2. Opportunities for career advancement and skill development.
3. Friendly and supportive work environment.
4. Employee benefits such as health insurance and paid time off.

Join our team at Ameya Nair and embark on a rewarding career journey where your talents are valued, and your contributions make a difference. Apply now to be a part of our dynamic team and shape the future of customer engagement in Kulgam!