Job  Telecaller (Krishnanagar)

Are you a proficient communicator with a knack for building rapport over the phone? Do you thrive in dynamic environments where your persuasive skills are put to the test? If so, we have an exciting opportunity for you as a Telecaller in Krishnanagar.

About the Role: As a Telecaller, you will be an integral part of our sales and customer service team, responsible for making outbound calls to potential customers. Your primary objective will be to promote our products/services, generate leads, and ultimately, drive sales conversions. This role demands a persuasive communicator who can effectively convey the value proposition of our offerings to prospective clients.

Key Responsibilities:

1. Outbound Calling: Initiate outgoing calls to prospective customers from provided leads or databases.
2. Product/Service Promotion: Present and explain the features and benefits of our products/services persuasively.
3. Lead Generation: Identify and qualify potential leads through effective questioning and conversation.
4. Customer Relationship Management: Build and maintain positive relationships with customers to ensure customer satisfaction and loyalty.
5. Achieve Targets: Meet and exceed weekly/monthly sales targets and KPIs set by the organization.
6. Data Entry: Accurately record and maintain customer information and interactions in the CRM system.
7. Follow-up: Conduct timely follow-ups with prospects to nurture leads and facilitate the sales process.
8. Feedback: Provide valuable feedback to the sales and marketing teams based on customer interactions to enhance product/service offerings and sales strategies.

Requirements:

Education: Minimum qualification of 12th grade (Higher Secondary) to Graduate in any discipline.

Experience: At least 1 year of experience in a similar telecalling or sales role.

Age: Candidates must be between 18 to 40 years old.

Gender: Both male and female candidates are encouraged to apply.

Skills and Abilities:

1. Excellent verbal communication skills in [mention preferred language].
2. Strong persuasion and negotiation skills.
3. Ability to handle rejection positively and persistently.
4. Good listening skills and empathy towards customers' needs.
5. Basic computer skills and familiarity with CRM software.
6. The result-oriented mindset with a drive to achieve targets.
7. Adaptability to a fast-paced and dynamic work environment.
8. Strong work ethic and self-motivation.

Perks and Benefits:

1. Competitive salary with attractive incentives based on performance.
2. Comprehensive training and development programs to enhance your skills.
3. Opportunity for career growth and advancement within the organization.
4. Supportive and collaborative work culture.
5. Employee welfare initiatives and benefits.

If you are passionate about sales, possess excellent communication skills, and are eager to make a meaningful impact, then we invite you to join our team as a Telecaller. Click on the "Apply For Job" button now to submit your application and take the first step towards a rewarding career in sales!