Telecaller Jobs In Kota



Join Our Team as a Telecaller in Kota:

Are you an enthusiastic communicator with a passion for helping others? Do you possess excellent interpersonal skills and thrive in a dynamic environment? If so, we invite you to consider a rewarding career as a Telecaller with our esteemed organization in Kota.

Job Title: Telecaller

Location: Kota, Rajasthan

Job Type: Full-time

Education: Minimum 12th Grade to Graduate

Experience: At least 3 years of relevant experience

Age Requirement: 18 to 40 years

Gender: All genders are welcome to apply

Key Responsibilities:

As a Telecaller, you will be the first point of contact for our potential customers, playing a crucial role in our organization's success. Your responsibilities will include:

  1. Making Outbound Calls: Engage with prospective customers through outbound calls to introduce our products/services, address queries, and provide information.
  2. Handling Inbound Calls: Assist customers with inquiries, resolve complaints, and provide exceptional customer service to ensure satisfaction.
  3. Maintaining Database: Update and maintain accurate records of customer interactions, transactions, and details of inquiries for future reference.
  4. Achieving Sales Targets: Meet or exceed sales targets and contribute to the overall growth and success of the organization.
  5. Providing Product Knowledge: Acquire in-depth knowledge of our products/services to effectively address customer needs and provide relevant information.
  6. Following Up: Follow up with customers to ensure satisfaction, address any concerns, and encourage repeat business.
  7. Adhering to Policies: Adhere to company policies, procedures, and compliance requirements at all times.

Qualifications and Skills:

To excel in this role, you should possess the following qualifications and skills:

  1. Excellent Communication Skills: Strong verbal communication skills in Hindi and English to effectively engage with customers over the phone.
  2. Customer-centric Approach: A customer-centric attitude with a genuine desire to assist and support customers.
  3. Interpersonal Skills: Exceptional interpersonal skills with the ability to build rapport and establish positive relationships with customers.
  4. Problem-Solving Abilities: Strong problem-solving abilities to address customer inquiries and resolve issues promptly and effectively.
  5. Computer Literacy: Basic computer skills with proficiency in MS Office applications and the ability to navigate CRM software.
  6. Sales Acumen: Proven sales skills with the ability to persuade and influence customers to drive sales conversions.
  7. Resilience: Resilience and the ability to handle rejection positively while maintaining professionalism.

Why Join Us:

  • Opportunity for Growth: We offer opportunities for career advancement and skill development to help you reach your full potential.
  • Supportive Work Environment: Join a supportive team environment where your contributions are valued and recognized.
  • Competitive Compensation: Enjoy competitive salary packages with attractive incentives and benefits.
  • Training and Development: Benefit from ongoing training and development programs to enhance your skills and knowledge.

Apply Now:

If you are ready to embark on an exciting career journey as a Telecaller in Kota, click on the "Apply For Job" button below to submit your application. We look forward to welcoming you to our team!


Contact Information

Abhishek Sharma
Gopa Chowk pansari market, near Krishna Collection, Jaisalmer,Rajasthan 345001