Join Our Team as a Telecaller in Kota:

Are you an enthusiastic communicator with a passion for helping others? Do you possess excellent interpersonal skills and thrive in a dynamic environment? If so, we invite you to consider a rewarding career as a Telecaller with our esteemed organization in Kota.

Job Title: Telecaller

Location: Kota, Rajasthan

Job Type: Full-time

Education: Minimum 12th Grade to Graduate

Experience: At least 3 years of relevant experience

Age Requirement: 18 to 40 years

Gender: All genders are welcome to apply

Key Responsibilities:

As a Telecaller, you will be the first point of contact for our potential customers, playing a crucial role in our organization's success. Your responsibilities will include:

1. Making Outbound Calls: Engage with prospective customers through outbound calls to introduce our products/services, address queries, and provide information.
2. Handling Inbound Calls: Assist customers with inquiries, resolve complaints, and provide exceptional customer service to ensure satisfaction.
3. Maintaining Database: Update and maintain accurate records of customer interactions, transactions, and details of inquiries for future reference.
4. Achieving Sales Targets: Meet or exceed sales targets and contribute to the overall growth and success of the organization.
5. Providing Product Knowledge: Acquire in-depth knowledge of our products/services to effectively address customer needs and provide relevant information.
6. Following Up: Follow up with customers to ensure satisfaction, address any concerns, and encourage repeat business.
7. Adhering to Policies: Adhere to company policies, procedures, and compliance requirements at all times.

Qualifications and Skills:

To excel in this role, you should possess the following qualifications and skills:

1. Excellent Communication Skills: Strong verbal communication skills in Hindi and English to effectively engage with customers over the phone.
2. Customer-centric Approach: A customer-centric attitude with a genuine desire to assist and support customers.
3. Interpersonal Skills: Exceptional interpersonal skills with the ability to build rapport and establish positive relationships with customers.
4. Problem-Solving Abilities: Strong problem-solving abilities to address customer inquiries and resolve issues promptly and effectively.
5. Computer Literacy: Basic computer skills with proficiency in MS Office applications and the ability to navigate CRM software.
6. Sales Acumen: Proven sales skills with the ability to persuade and influence customers to drive sales conversions.
7. Resilience: Resilience and the ability to handle rejection positively while maintaining professionalism.

Why Join Us:

• Opportunity for Growth: We offer opportunities for career advancement and skill development to help you reach your full potential.
• Supportive Work Environment: Join a supportive team environment where your contributions are valued and recognized.
• Competitive Compensation: Enjoy competitive salary packages with attractive incentives and benefits.
• Training and Development: Benefit from ongoing training and development programs to enhance your skills and knowledge.

Apply Now:

If you are ready to embark on an exciting career journey as a Telecaller in Kota, click on the "Apply For Job" button below to submit your application. We look forward to welcoming you to our team!