Position: Telecaller

Are you a persuasive communicator with a knack for building rapport over the phone? Are you driven by the thrill of closing deals and meeting targets? If so, we have an exciting opportunity for you as a Telecaller in Kokrajhar. Join our dynamic team and become a pivotal part of our success story.

Job Summary: As a Telecaller, you will be responsible for reaching out to potential customers via telephone to promote our products/services, generate leads, and ultimately, drive sales. Your primary objective will be to engage prospects, understand their needs, and convince them of the value proposition our company offers. This role requires a blend of charisma, resilience, and effective communication skills.

Key Responsibilities:

1. Outbound Calling: Initiate outgoing calls to prospective customers from provided leads or databases. Present our products/services persuasively, aiming to secure sales or appointments for further discussion.
2. Customer Engagement: Engage in meaningful conversations with customers to understand their requirements, address concerns, and provide accurate information about our offerings.
3. Lead Generation: Identify potential leads through cold calling, referrals, and other channels. Qualify leads based on predetermined criteria and ensure proper documentation of all interactions.
4. Relationship Building: Build and maintain long-term relationships with customers by providing exceptional service, addressing queries promptly, and following up on their needs.
5. Achieving Targets: Meet or exceed daily, weekly, and monthly sales targets. Implement strategies to maximize sales opportunities and optimize conversion rates.
6. Market Intelligence: Stay updated on industry trends, competitor activities, and market conditions. Provide feedback to the management team to enhance product/service offerings and sales strategies.
7. Documentation: Maintain accurate records of all interactions with customers in the CRM system. Generate reports on sales activities, conversion rates, and pipeline status as required.

Requirements:

1. Education: Minimum qualification of 12th grade (High School) to Graduate degree from a recognized institution.
2. Experience: At least 1 year of experience in a similar role, preferably in sales or telemarketing.
3. Age: Candidates must be between 18 to 40 years old.
4. Gender: Both male and female candidates are encouraged to apply.
5. Communication Skills: Excellent verbal communication skills in both English and local languages. Ability to articulate product/service features and benefits clearly and persuasively.
6. Interpersonal Skills: Strong interpersonal skills with the ability to build rapport quickly. Empathetic listener with a proactive approach to problem-solving.
7. Target Orientation: Demonstrated ability to meet or exceed sales targets consistently. Motivated by challenges and driven to succeed.
8. Tech-Savvy: Proficiency in basic computer applications such as MS Office and familiarity with CRM software is desirable.

Benefits:

• Competitive salary with attractive incentives based on performance.
• Ongoing training and development opportunities to enhance skills and career progression.
• A supportive work environment with a collaborative team culture.
• Opportunity to work with a reputable company and contribute to its growth trajectory.

If you have the passion and drive to excel in a fast-paced sales environment, we want to hear from you! Click on the "Apply For Job" button now and take the first step towards a rewarding career as a Telecaller in Kokrajhar. Join us in shaping the future of our company while unlocking your full potential.