Job Description: Telecaller (Kochi)

Are you a dynamic individual with a flair for communication and a passion for sales? Do you thrive in fast-paced environments where every call presents an opportunity to excel? If so, we have an exciting opportunity for you! Join our team as a Telecaller in Kochi and embark on a journey where your skills will be valued, and your contributions recognized.

Position Overview: As a Telecaller, you will be an integral part of our sales team, responsible for making outbound calls to potential customers to generate sales leads or close sales deals. Your primary goal will be to engage prospects, build rapport, and effectively communicate the value proposition of our products/services. This role requires a proactive approach, strong interpersonal skills, and a results-oriented mindset.

Key Responsibilities:

1. Outbound Calling: Initiate outgoing calls to prospective customers from provided leads or databases. Introduce our products/services, explain their features and benefits, and persuasively pitch them to meet the customer's needs.
2. Lead Generation: Identify and qualify potential leads through effective questioning and active listening. Gather relevant information about customer requirements and preferences to determine their interest level and purchasing intent.
3. Relationship Building: Develop and maintain positive relationships with customers by providing accurate information, addressing their inquiries and concerns, and offering appropriate solutions or alternatives.
4. Sales Closure: Close sales deals by effectively handling objections, negotiating terms, and convincing customers to commit to a purchase. Meet or exceed sales targets and quotas set by the company.
5. Database Management: Record detailed notes of each interaction in the CRM system, including customer preferences, feedback, and follow-up action plans. Keep the database updated with accurate information for future reference and analysis.
6. Collaboration: Coordinate with other team members, such as sales executives or managers, to ensure seamless handover of qualified leads and facilitate the sales process. Participate in regular team meetings and training sessions to enhance skills and share best practices.

Qualifications and Skills:

• Education: Minimum 10th grade to Graduate.
• Experience: At least 3 years of proven experience in outbound telemarketing or sales roles, preferably in a similar industry.
• Communication Skills: Excellent verbal communication skills in English and/or local language dialects. Ability to articulate ideas clearly, persuasively, and confidently.
• Interpersonal Skills: Strong interpersonal skills with the ability to build rapport quickly, establish trust, and empathize with customers' needs.
• Sales Acumen: Demonstrated sales-oriented mindset with a track record of meeting or exceeding targets. Familiarity with sales techniques, objection handling, and closing strategies.
• Computer Literacy: Basic computer skills, including proficiency in using CRM software, MS Office applications, and internet browsing.
• Adaptability: Ability to adapt to changing priorities, multitask effectively, and thrive in a dynamic, fast-paced environment.

Apply Now: If you are ready to take on this exciting opportunity and unleash your potential as a Telecaller in Kochi, click on the "Apply For Job" button below and submit your updated resume. Join us in shaping the future of our company and making a positive impact in the world of sales!