Telecaller Jobs in Khonsa



Job  Telecaller

Are you a dynamic individual with excellent communication skills and a passion for customer service? We're seeking talented individuals to join our team as Telecallers in Khonsa. As a Telecaller, you'll play a crucial role in our organization, interacting with customers over the phone to provide exceptional service and support. This position offers an exciting opportunity for growth and development in a fast-paced and rewarding environment.


  1. Customer Interaction: Engage with customers over the phone professionally and courteously. Listen to their queries, concerns, and feedback attentively, and provide appropriate solutions and assistance.
  2. Outbound Calls: Make outbound calls to potential customers to promote our products/services, generate leads, and schedule appointments. Effectively communicate product features, benefits, and offers to prospective clients.
  3. Follow-up: Conduct follow-up calls to existing customers to ensure satisfaction, gather feedback, and promote additional products or services. Maintain records of interactions and update customer databases accordingly.
  4. Handle Queries: Address customer inquiries regarding product information, pricing, availability, and delivery schedules. Provide accurate and timely information to resolve issues and maintain customer satisfaction.
  5. Achieve Targets: Meet or exceed daily, weekly, and monthly targets for call volume, sales, and customer satisfaction metrics. Work towards achieving individual and team goals effectively.
  6. Documentation: Maintain detailed records of calls, including notes on customer interactions, feedback, and any actions taken. Ensure accuracy and completeness of documentation for reference and analysis.
  7. Adhere to Guidelines: Follow company policies, procedures, and scripting guidelines during customer interactions. Maintain compliance with regulatory standards and ethical practices.


  • Education: Minimum 12th pass, with a preference for candidates holding a graduate degree.
  • Experience: At least 1 year of experience in a similar role, preferably in a customer service or telemarketing environment.
  • Age: Candidates aged between 18 years to 40 years are eligible to apply.
  • Gender: Open to candidates of all genders, both male and female, who meet the qualifications and requirements.
  • Communication Skills: Excellent verbal communication skills in the local language, with proficiency in English or other languages considered a plus.
  • Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and establish positive relationships with customers.
  • Computer Proficiency: Basic computer skills, including familiarity with CRM software, MS Office applications, and internet navigation.
  • Problem-Solving Abilities: Demonstrated ability to identify customer needs, address concerns, and resolve issues effectively.
  • Team Player: Ability to work collaboratively in a team environment, supporting colleagues and contributing to team success.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends, as per business requirements.


  • Competitive salary package with performance-based incentives.
  • Comprehensive training and ongoing support to enhance skills and knowledge.
  • Opportunities for career advancement and professional growth within the organization.
  • A positive work environment with a supportive team culture.
  • Employee benefits such as health insurance paid time off, and employee discounts.

If you're ready to take on a challenging and rewarding role as a Telecaller in Khonsa, we encourage you to apply now by clicking on the "Apply For Job" button below. Join us in delivering exceptional customer experiences and driving business success!

Contact Information

Adhira Menon
Wangs unisexsalon, Main bazar, Lower Market Rd,Khonsa, Arunachal Pradesh 792130