Position: Telecaller
Location: Kheda
Are you a persuasive communicator with a knack for building rapport over the phone? Are you seeking an opportunity to utilize your communication skills and drive results? If so, we have the perfect opportunity for you!
Job Description:
As a Telecaller, you will be an integral part of our dynamic team, responsible for initiating communication with potential customers over the phone. Your primary objective will be to promote our products/services, generate leads, and maintain strong customer relationships. This role demands a proactive approach, excellent communication skills, and a passion for delivering exceptional customer service.
Responsibilities:
- Outbound Calls: Initiate outbound calls to prospective customers from provided leads or databases.
- Product/Service Promotion: Present and promote our products/services to potential customers effectively.
- Lead Generation: Identify and qualify leads through strategic questioning and active listening.
- Customer Relationship Management: Build and maintain strong, long-lasting customer relationships by understanding their needs and providing appropriate solutions.
- Follow-up: Conduct regular follow-ups with potential customers to nurture leads and facilitate conversions.
- Achieve Targets: Meet or exceed weekly/monthly sales targets and performance goals.
- Data Management: Accurately record customer information and interactions in the CRM system.
- Feedback: Provide valuable feedback to the management regarding customer preferences, market trends, and competitor activities.
Requirements:
- Education: Minimum qualification from 10th grade to Graduate.
- Experience: A minimum of 3 years of experience in telecalling or sales roles.
- Communication Skills: Excellent verbal communication skills in the local language and proficiency in Hindi/English.
- Persuasive Skills: Ability to persuade and influence others effectively.
- Customer Focus: Strong customer orientation with a passion for delivering exceptional service.
- Target-Oriented: Proven track record of meeting or exceeding sales targets.
- Team Player: Ability to work collaboratively within a team environment.
- Adaptability: Willingness to adapt to changing business needs and environment.
- Tech-Savvy: Basic computer skills and familiarity with CRM software.
- Ethical Conduct: Maintain high ethical standards and integrity in all interactions.
Benefits:
- Competitive salary package with attractive incentives.
- Opportunity for career growth and advancement.
- Comprehensive training and ongoing support.
- Positive and dynamic work environment.
- Employee discounts on company products/services.
If you possess the required qualifications and skills and are ready to take on a challenging yet rewarding role, we invite you to apply now by clicking on the "Apply For Job" button below. Join our team and embark on a journey toward professional success and personal fulfillment!
Note: Only shortlisted candidates will be contacted for further assessment.
