Position: Telecaller

Are you a skilled communicator with a knack for persuasion? Are you passionate about engaging with people and helping them find solutions to their needs? If so, we have an exciting opportunity for you! We are currently seeking a dynamic Telecaller to join our team in Khambhalia.

Job Description:

As a Telecaller, your primary responsibility will be to engage with potential customers over the phone, presenting our products/services compellingly and persuading them to make a purchase or take action. You will be the first point of contact for many customers, so exceptional communication skills and a friendly demeanor are essential.

Responsibilities:

1. Outbound Calls: Initiate outbound calls to potential customers from provided leads or databases. Introduce our products/services and highlight their benefits, aiming to generate interest and ultimately secure sales or appointments.
2. Customer Engagement: Build rapport with customers by understanding their needs and addressing any questions or concerns they may have. Provide accurate information about our offerings and ensure a positive customer experience.
3. Follow-Up: Follow up on leads and inquiries to nurture relationships and guide prospects through the sales process. Maintain detailed records of interactions and outcomes in the CRM system.
4. Achieve Targets: Meet or exceed sales targets and objectives set by the company. Continuously strive to improve performance and contribute to the overall success of the sales team.
5. Feedback: Provide feedback to the management team regarding customer preferences, market trends, and areas for improvement. Collaborate with colleagues to implement strategies for enhanced customer satisfaction and sales effectiveness.

Requirements:

• Education: Minimum qualification from 10th to Graduate. A strong command of the local language and proficiency in English is preferred.
• Experience: At least 3 years of experience in a similar role, preferably in sales or customer service. Proven track record of achieving sales targets and delivering excellent customer service.
• Communication Skills: Exceptional verbal communication skills with the ability to engage effectively over the phone. Confidence, clarity, and persuasion are key attributes for success in this role.
• Interpersonal Skills: A friendly and approachable demeanor with the ability to build rapport quickly. Empathetic listening skills and the capacity to understand customer needs are crucial.
• Resilience: Ability to handle rejection and objections gracefully, maintaining professionalism and composure in challenging situations. Persistence and resilience are essential qualities for success in a sales-oriented environment.
• Tech Savvy: Proficiency in using CRM software and other sales tools to manage leads, track progress, and generate reports. Basic computer skills are necessary for this role.

Apply Now:

If you are ready to take on this exciting opportunity and make a difference in the world of sales, we invite you to click on the "Apply For Job" button below. Join us in our mission to provide exceptional products/services and deliver unparalleled customer satisfaction. We look forward to welcoming you to our team in Khambhalia!