Position: Telecaller
Location: Khajuraho
Are you a skilled communicator with a knack for persuasion? Are you driven by the thrill of closing deals and forging strong customer relationships? If so, we have an exciting opportunity for you! We are currently seeking dynamic individuals to join our team as Telecallers in the captivating city of Khajuraho.
Job Description:
As a Telecaller, you will be the frontline representative of our organization, responsible for initiating contact with potential customers and nurturing existing client relationships. Your primary objective will be to promote our products/services, generate leads, and ultimately drive sales conversions through effective communication and persuasion skills.
Key Responsibilities:
- Outbound Calls: Conduct outbound calls to prospective customers from provided leads or databases. Introduce our products/services, explain their benefits, and persuade potential customers to make a purchase or schedule appointments.
- Lead Generation: Identify and qualify potential leads through proactive outreach efforts. Gather relevant information about customer needs and preferences to customize sales pitches effectively.
- Customer Relationship Management: Build and maintain strong, long-lasting customer relationships through regular follow-ups and personalized interactions. Address customer inquiries, resolve complaints, and ensure customer satisfaction.
- Sales Targets: Achieve and exceed assigned sales targets and objectives within specified timelines. Utilize persuasive selling techniques and negotiation skills to close deals and maximize revenue generation.
- Data Management: Maintain accurate records of all customer interactions, including details of conversations, inquiries, and sales transactions. Update customer information in the database regularly to facilitate efficient follow-up and tracking.
- Team Collaboration: Collaborate effectively with team members, supervisors, and other departments to optimize sales strategies, share best practices, and contribute to overall organizational success.
Qualifications:
- Education: Minimum qualification of 12th grade (Higher Secondary) to Graduate degree from a recognized institution.
- Experience: At least 3 years of prior experience in telecalling or sales roles, preferably in a similar industry.
- Age Limit: Candidates must be between 18 years to 40 years of age.
- Gender: Open to all genders (male, female, and others).
Skills and Competencies:
- Excellent verbal communication skills with a pleasant and persuasive demeanor.
- Strong interpersonal skills and the ability to build rapport with diverse customers.
- Proven track record of meeting or exceeding sales targets and KPIs.
- Proficiency in using CRM software and other relevant sales tools.
- Resilience, persistence, and a positive attitude towards challenges and rejections.
- Adaptability to dynamic work environments and willingness to learn and grow.
- Fluency in local languages and proficiency in English or other languages is a plus.
How to Apply:
Ready to embark on an exciting journey in the world of sales and customer engagement? Click on the "Apply For Job" button below to submit your application and join our vibrant team of Telecallers in Khajuraho. Don't miss out on this opportunity to unleash your potential and take your career to new heights!
Join us in our mission to revolutionize customer engagement and drive business growth through the power of effective communication and relationship-building. Apply now and be part of our success story!