Telecaller Job  in Khairagarh, Chhattisgarh

Are you a dynamic individual with excellent communication skills and a passion for customer service? Do you thrive in a fast-paced environment where you can make a meaningful impact? If so, we have an exciting opportunity for you to join our team as a Telecaller in Khairagarh, Chhattisgarh. As we continue to expand our operations, we are looking for enthusiastic individuals to become part of our growing family.

Position Overview: As a Telecaller, you will be responsible for reaching out to potential customers via telephone to promote our products/services, answer queries, and generate sales leads. Your role will be crucial in maintaining strong customer relationships and contributing to the overall success of our organization.

Key Responsibilities:

1. Outbound Calls: Initiate outbound calls to prospective customers from provided leads or databases.
2. Product/Service Promotion: Effectively communicate the features and benefits of our products/services to potential customers.
3. Lead Generation: Identify and qualify sales leads through proactive calling and customer engagement.
4. Customer Relationship Management: Build and maintain positive relationships with customers by addressing their inquiries and concerns professionally.
5. Achieve Targets: Meet and exceed assigned sales targets and performance goals consistently.
6. Documentation: Maintain accurate records of all interactions with customers in the database.
7. Feedback: Provide feedback to the sales and marketing teams regarding customer preferences and trends.
8. Adherence to Policies: Follow company policies and procedures regarding customer interactions and data confidentiality.

Qualifications:

• Education: The minimum educational qualification required is a 12th pass, although a graduate degree is preferred.
• Experience: Candidates should have a minimum of 1 year of experience in telemarketing or customer service roles.
• Age: Applicants must be between 18 to 40 years old to be eligible for this position.
• Gender: Both male and female candidates are encouraged to apply.

Skills and Competencies:

1. Excellent Communication Skills: Ability to articulate ideas clearly and effectively over the phone.
2. Sales Acumen: Strong persuasion and negotiation skills to convert leads into sales opportunities.
3. Customer Focus: Dedication to providing exceptional customer service and resolving customer issues promptly.
4. Resilience: Capacity to handle rejection and overcome challenges in a high-pressure environment.
5. Team Player: Collaborative attitude with the ability to work well within a team.
6. Computer Proficiency: Basic knowledge of computer applications and data entry skills.

Why Join Us:

• Opportunity for Growth: We believe in nurturing talent and providing opportunities for career advancement.
• Attractive Incentives: In addition to a competitive salary, we offer attractive incentives based on performance.
• Supportive Work Environment: Join a team of passionate professionals who are dedicated to helping you succeed.

If you are ready to take on this exciting challenge and become part of a dynamic team, click on the "Apply For Job" button below to submit your application. We look forward to welcoming you aboard and shaping a successful future together!