Title: Exciting Opportunity for Telecallers in Katihar!

Are you a dynamic individual with excellent communication skills? Are you looking for a rewarding career in the bustling field of telecalling? If so, we have an exciting opportunity waiting for you in Katihar! We are currently seeking talented individuals to join our team as Telecallers. Read on to learn more about this position and how you can apply.

Job Description:

As a Telecaller, you will be responsible for reaching out to potential customers via telephone to promote our products/services, generate leads, and facilitate sales. Your primary objective will be to engage with customers effectively, understand their needs, and convincingly communicate the value proposition of our offerings. Key responsibilities include:

1. Outbound Calling:

• Conducting outbound calls to prospects from provided leads or databases.
• Introducing our products/services and explaining their features and benefits.
• Effectively handling objections and persuading potential customers to make a purchase or schedule appointments.

2. Customer Relationship Management:

• Building and maintaining positive relationships with customers.
• Providing exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
• Following up with customers to nurture leads and facilitate repeat business.

3. Data Entry and Reporting:

• Recording accurate and detailed information about interactions with customers in the CRM system.
• Generating daily, weekly, and monthly reports on call activities, conversion rates, and sales performance.

4. Adherence to Policies and Procedures:

• Adhering to company policies, procedures, and compliance standards at all times.
• Following scripts and guidelines provided for effective communication with customers.

Requirements:

1. Education: Candidates must have completed at least 10th-grade education, with a preference for those who are graduates or currently pursuing higher education.

2. Experience: A minimum of 3 years of experience in a similar telecalling or customer service role is required. Candidates with a proven track record of achieving sales targets will be preferred.

3. Communication Skills: Excellent communication skills in Hindi and English, both verbal and written, are essential. Candidates must be articulate, persuasive, and able to communicate confidently over the phone.

4. Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and empathize with customers' needs.

5. Computer Literacy: Basic computer skills, including proficiency in MS Office applications and familiarity with CRM software, are desirable.

6. Adaptability: Ability to adapt to changing situations, work under pressure, and meet targets within tight deadlines.

Apply Now:

If you are passionate about sales, possess excellent communication skills, and thrive in a fast-paced environment, then we want to hear from you! Click on the "Apply For Job" button below to submit your application and take the first step toward a rewarding career as a Telecaller in Katihar. Join us and embark on a journey of growth and success!

Don't miss this opportunity to unleash your potential and make a difference. Apply now and be part of our dynamic team!