Join Our Dynamic Team: Telecaller Positions Available in Kalwakurthy

Are you looking to embark on a rewarding career path in the bustling world of telecommunications? Look no further! We are seeking enthusiastic individuals to join our vibrant team as Telecallers in Kalwakurthy. As a Telecaller, you will play a pivotal role in our organization, connecting with clients, providing exceptional service, and contributing to our overall success. If you're passionate about communication, enjoy engaging with people, and thrive in a fast-paced environment, we want to hear from you!

Job Title: Telecaller Location: Kalwakurthy

Key Responsibilities:

1. Client Communication: Engage with clients over the phone professionally and courteously. Build rapport, understand their needs, and provide appropriate solutions or information.
2. Outbound Calls: Initiate outgoing calls to prospective clients to introduce our products/services, promote offers, or follow up on inquiries. Effectively communicate the value proposition to encourage interest and engagement.
3. Inbound Calls: Respond promptly to incoming calls from clients, address their queries, provide assistance, and ensure a positive customer experience. Handle complaints or concerns with empathy and efficiency.
4. Data Management: Maintain accurate records of interactions with clients, including details of inquiries, feedback, or sales leads, using our CRM system. Update customer information as necessary to facilitate efficient follow-up and communication.
5. Achievement of Targets: Meet or exceed monthly targets for call volume, conversion rates, and sales revenue. Utilize persuasive communication skills and sales techniques to maximize opportunities and drive results.
6. Team Collaboration: Collaborate effectively with colleagues and other departments to streamline processes, share best practices, and contribute to a positive work environment. Support team goals and initiatives to achieve collective success.
7. Continuous Improvement: Stay updated on product knowledge, market trends, and industry developments to enhance your effectiveness as a Telecaller. Actively seek feedback, participate in training programs, and implement learnings to improve performance.

Qualifications:

• Education: Minimum qualification of 12th grade (High School) to Graduate level.
• Experience: At least 1 year of experience in a similar role, preferably in a telecommunications or customer service environment.
• Age: Candidates must be between 18 to 40 years old.
• Gender: Open to individuals of all genders - male, female, and others.

Key Skills and Attributes:

• Excellent communication skills in both verbal and written English (knowledge of local languages is a plus).
• Strong interpersonal skills with the ability to build rapport and establish trust with clients.
• Confidence, resilience, and a positive attitude towards challenges and rejection.
• Ability to multitask, prioritize tasks, and manage time effectively in a dynamic work environment.
• Basic computer proficiency and familiarity with CRM software or similar tools.
• A passion for customer service excellence and a commitment to exceeding expectations.

If you're ready to take the next step in your career journey and make a meaningful impact, don't hesitate! Click on the "Apply For Job" button now to submit your application and join our team of dedicated Telecallers in Kalwakurthy. We look forward to welcoming you aboard!