Job Description: Telecaller

Are you an enthusiastic communicator with a flair for persuasion? Do you thrive in dynamic environments where every call presents an opportunity to make a difference? If so, we have an exciting opportunity for you as a Telecaller in Kaithal. Join our team and embark on a journey where your communication skills can shine, and your efforts are recognized and rewarded.

Responsibilities:

As a Telecaller, you will be at the forefront of our business, connecting with potential customers over the phone. Your responsibilities will include:

1. Outbound Calls: Initiating outgoing calls to prospective customers from provided lists or databases. Engaging them in conversation to promote our products/services and generate interest.
2. Customer Engagement: Building rapport with customers by actively listening to their needs and concerns. Providing accurate information about our products/services and addressing any queries or objections they may have.
3. Sales Conversion: Effectively communicating the value proposition of our offerings to persuade customers to make a purchase or commit to our services. Utilizing persuasive selling techniques to convert leads into sales.
4. Follow-up: Following up with potential customers who have shown interest but have not yet made a decision. Providing additional information or clarification to encourage them to proceed with the purchase.
5. Database Management: Updating customer information, call logs, and sales activities accurately in the database or CRM system. Maintaining organized records of interactions and outcomes for future reference.
6. Achieving Targets: Meeting or exceeding daily, weekly, and monthly targets for call volume, sales conversions, and revenue generation. Continuously striving to improve performance and achieve higher goals.

Requirements:

To excel in this role, you'll need:

1. Excellent Communication Skills: Clear and articulate communication skills in Hindi and/or regional language. Ability to engage customers in meaningful conversations and convey information persuasively.
2. Sales Acumen: Proven experience in telesales or telecalling with a minimum of 3 years in a similar role. Demonstrated success in meeting or exceeding sales targets and quotas.
3. Resilience: Ability to handle rejection and objections professionally without losing enthusiasm or motivation. Persistence and resilience in overcoming challenges and turning them into opportunities.
4. Customer Focus: Genuine interest in understanding customer needs and providing solutions that meet their requirements. Empathetic approach towards addressing customer concerns and building trust.
5. Adaptability: Willingness to adapt to evolving scripts, strategies, and product knowledge. Openness to feedback and willingness to implement suggested improvements for better performance.
6. Computer Proficiency: Basic computer skills including familiarity with CRM software or databases for call management and reporting.

Education: Minimum educational qualification from 10th to Graduate.

If you are passionate about sales, possess excellent communication skills, and thrive in a target-driven environment, we encourage you to apply now by clicking on the "Apply For Job" button below. Join us in our mission to connect with customers and drive business growth through effective telecalling strategies.

We are an equal-opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.