Join Our Team as a Telecaller in Kailashahar!

Are you a persuasive communicator with a knack for building rapport over the phone? Do you thrive in a dynamic environment where every call is an opportunity to make a difference? If so, we invite you to consider joining our team as a Telecaller in Kailashahar. As a Telecaller, you'll play a crucial role in our organization, connecting with our valued customers and facilitating meaningful interactions that drive business success.

Job Description:

As a Telecaller, your primary responsibility will be to engage with potential and existing customers over the phone. You'll be tasked with making outbound calls to prospective clients, introducing them to our products/services, and persuasively articulating the value proposition. Additionally, you'll handle inbound calls, addressing customer inquiries, resolving issues, and providing exceptional customer service.

Key Responsibilities:

1. Outbound Calling: Proactively reach out to potential customers to generate leads, promote products/services, and schedule appointments or demonstrations.
2. Inbound Calling: Respond promptly to incoming calls from customers, providing accurate information, resolving issues, and ensuring customer satisfaction.
3. Customer Relationship Management: Build and maintain strong relationships with customers by understanding their needs, addressing concerns, and offering solutions that align with our offerings.
4. Achieving Targets: Meet or exceed daily, weekly, and monthly targets for call volume, conversion rates, and sales quotas.
5. Documentation: Maintain accurate records of all interactions with customers, including call logs, inquiries, complaints, and resolutions.
6. Product Knowledge: Stay updated on product/service features, benefits, pricing, and promotions to effectively communicate with customers and address their queries.
7. Team Collaboration: Collaborate with sales, marketing, and customer support teams to streamline processes, share insights, and contribute to overall business growth.

Qualifications:

• Education: Minimum qualification of 12th grade (High School Diploma) to Graduate.
• Experience: At least 1 year of experience in a similar role, preferably in sales or customer service.
• Age: Between 18 to 40 years.
• Gender: Open to all genders – male and female applicants are encouraged to apply.

Skills and Attributes:

• Excellent communication skills, both verbal and written.
• Persuasive ability to influence customer decisions.
• Strong interpersonal skills with a customer-centric approach.
• Ability to multitask, prioritize, and manage time effectively.
• Resilience and persistence in achieving targets and overcoming objections.
• Proficiency in basic computer applications and CRM software.

Why Join Us:

• Opportunity for Growth: We provide a supportive environment where you can enhance your skills, grow professionally, and advance your career.
• Competitive Compensation: We offer a competitive salary package with performance-based incentives and benefits.
• Dynamic Work Culture: Join a team of passionate professionals who are dedicated to excellence and driven by success.
• Training and Development: Access to ongoing training programs and resources to expand your knowledge and expertise.
• Work-Life Balance: Enjoy a healthy work-life balance with flexible scheduling options.

If you're ready to embark on a rewarding career journey as a Telecaller in Kailashahar, don't miss this opportunity! Click on the "Apply For Job" button now to submit your application and take the first step towards joining our team. We look forward to welcoming you aboard!