Job Title: Telecaller

Location: Jorhat

Are you a persuasive communicator with a knack for building rapport over the phone? Do you thrive in a fast-paced environment where every call is an opportunity to make a difference? If so, we have an exciting opportunity for you! We are currently seeking dedicated Telecallers to join our dynamic team in Jorhat.

Job Description:

As a Telecaller, you will be responsible for reaching out to potential customers to generate sales, schedule appointments, or gather information. Your primary goal will be to effectively communicate our products or services, address customer inquiries, and maintain positive relationships with clients.

Key Responsibilities:

1. Outbound Calling: Initiate outgoing calls to prospective customers using provided leads or databases.
2. Sales Generation: Effectively pitch products or services to potential customers to meet sales targets.
3. Customer Engagement: Engage with customers in a friendly and professional manner, addressing their queries and concerns.
4. Lead Qualification: Qualify leads by gathering the necessary information and assessing their interest level.
5. Appointment Scheduling: Schedule appointments for sales representatives or field agents as required.
6. Follow-up: Conduct follow-up calls to nurture leads and maintain customer relationships.
7. Data Entry: Accurately record customer details, interactions, and transactions in the CRM system.
8. Target Achievement: Meet or exceed monthly and quarterly sales targets set by the management.
9. Feedback: Provide feedback to the management regarding customer preferences, market trends, and potential improvements.

Qualifications and Experience:

• Education: The minimum qualification required is 10th grade, although a higher degree is preferred.
• Experience: A minimum of 3 years of experience in telecalling or a related field is required.
• Communication Skills: Excellent verbal communication skills in both English and the local language (Assamese) are essential.
• Interpersonal Skills: Ability to build rapport quickly, empathize with customers, and effectively resolve issues.
• Sales Acumen: Basic understanding of sales techniques and customer psychology.
• Tech Savvy: Proficiency in using computers, CRM software, and other telecalling tools.
• Persistence: Resilience and perseverance to handle rejection and keep striving for success.
• Time Management: Strong organizational skills and the ability to manage multiple tasks efficiently.

Why Join Us?

• Opportunity for Growth: We believe in nurturing talent and providing opportunities for career advancement.
• Supportive Environment: Join a supportive team where your contributions are valued and recognized.
• Competitive Salary: We offer a competitive salary package with performance-based incentives.
• Training and Development: Continuous training and skill development programs to enhance your abilities.
• Positive Work Culture: Enjoy a positive and inclusive work culture that fosters teamwork and collaboration.

If you are passionate about sales, have a persuasive communication style, and are ready to take on new challenges, we want to hear from you! Click on the "Apply For Job" button now to submit your application and take the first step towards an exciting career as a Telecaller in Jorhat.