Telecaller Job Opportunity in Jharsuguda

Are you passionate about communication and connecting with people? Do you possess a knack for persuading and influencing others over the phone? If so, we have an exciting opportunity for you in Jharsuguda! We are seeking dynamic individuals to join our team as Telecallers.

Job Description:

As a Telecaller, you will be responsible for making outbound calls to potential customers to promote our products/services, generating sales leads, and close sales. Your primary goal will be to engage customers, build rapport, and effectively convey the value proposition of our offerings. This role offers a perfect blend of customer interaction, sales expertise, and communication skills.

Key Responsibilities:

1. Outbound Calling: Initiate outbound calls to prospective customers from provided leads or databases.
2. Product/Service Promotion: Effectively communicate the features, benefits, and advantages of our products/services to potential customers.
3. Lead Generation: Identify and qualify sales leads through proactive calling and lead nurturing techniques.
4. Sales Closure: Close sales deals over the phone by addressing customer queries, overcoming objections, and negotiating terms.
5. Customer Relationship Management: Maintain strong relationships with customers by providing excellent service, addressing concerns, and following up on inquiries.
6. Data Management: Accurately records and updates customer information, interactions, and transactions in the database.
7. Achievement of Targets: Meet and exceed individual and team targets for sales and call quality metrics.
8. Adherence to Policies: Ensure compliance with company policies, procedures, and regulations during all interactions with customers.

Requirements:

• Education: Minimum qualification of 12th grade (Higher Secondary) to Graduate.
• Experience: At least 1 year of experience in telesales or a similar role.
• Age: Candidates must be between 18 to 40 years old.
• Gender: Both male and female candidates are encouraged to apply.
• Communication Skills: Excellent verbal communication skills in Hindi and/or English.
• Sales Acumen: Ability to persuade, negotiate, and close sales deals.
• Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and establish trust with customers.
• Target Orientation: Goal-oriented mindset with a drive to achieve and exceed sales targets.
• Computer Proficiency: Basic computer skills with the ability to navigate CRM software and MS Office applications.
• Adaptability: Willingness to adapt to changing sales strategies and market dynamics.

Apply Now:

If you are ready to take on this exciting opportunity and embark on a rewarding career journey as a Telecaller, click on the "Apply For Job" button below and submit your application. Join us in making a difference through effective communication and sales excellence in Jharsuguda!