Job Description: Telecaller (Jhabua)

Are you an excellent communicator with a knack for persuasion? Do you thrive in dynamic environments where every call presents a new opportunity? If so, we have an exciting opportunity for you in Jhabua! Join our team as a Telecaller and embark on a journey where your communication skills will make a difference every day.

Position Overview:

As a Telecaller, you will be the frontline representative of our organization, responsible for engaging with prospective customers over the phone. Your primary objective will be to promote our products/services, generate leads, and facilitate conversions through effective communication and rapport-building.

Key Responsibilities:

1. Outbound Calling: Place outbound calls to potential customers from our database or leads provided. Introduce our products/services, explain their benefits, and persuade prospects to engage further.
2. Lead Generation: Proactively identify and qualify leads through strategic questioning and active listening. Gather relevant information and maintain a comprehensive database of leads for follow-up.
3. Customer Relationship Management: Build and maintain strong, long-lasting relationships with customers by providing exceptional service and addressing their inquiries and concerns promptly and professionally.
4. Sales Support: Collaborate with the sales team to facilitate the conversion process. Provide necessary support and information to assist in closing deals and achieving sales targets.
5. Feedback and Reporting: Keep accurate records of interactions with customers, including details of inquiries, feedback, and outcomes. Provide regular reports to management regarding call volumes, conversion rates, and customer feedback.
6. Adherence to Guidelines: Ensure compliance with all company policies, procedures, and regulatory requirements during interactions with customers. Uphold ethical standards and maintain confidentiality of customer information at all times.

Qualifications:

• Education: Minimum qualification of 12th grade (Higher Secondary) to Graduate level.
• Experience: A minimum of 3 years of experience in a similar role, preferably in a sales or customer service environment.
• Age: Candidates must be between 18 and 40 years old.
• Gender: Open to candidates of all genders - male, female, and others.

Skills and Attributes:

• Excellent verbal communication skills in Hindi and/or English.
• Persuasive and confident demeanor with the ability to handle objections effectively.
• Strong interpersonal skills with a customer-centric approach.
• Goal-oriented mindset with a drive to achieve targets and deliver results.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Proficient computer skills with experience using CRM software and MS Office applications.
• Adaptability and resilience to handle rejection and overcome challenges.

Apply Now:

Ready to embark on a rewarding career as a Telecaller in Jhabua? Click on the "Apply For Job" button below to submit your application and join our team. Don't miss this opportunity to unleash your potential and make a positive impact through effective communication and salesmanship. We look forward to welcoming you aboard!