Job Description: Telecaller in Jammu

Are you a dynamic individual with excellent communication skills and a passion for connecting with people? Do you thrive in a fast-paced environment and enjoy the challenge of meeting targets? If so, we have an exciting opportunity for you as a Telecaller in Jammu.

Position Overview:

As a Telecaller, you will be an integral part of our team, responsible for reaching out to potential customers via telephone to promote our products/services and generate sales leads. Your role will involve engaging prospects, building rapport, and persuading them to take action, all while maintaining professionalism and delivering exceptional customer service.

Key Responsibilities:

1. Outbound Calling: Initiate outbound calls to prospective customers using prepared scripts. Introduce our products/services, highlight their features and benefits, and strive to generate interest and leads.
2. Lead Generation: Identify and qualify leads through proactive calling efforts. Gather relevant information from prospects and update our database with accurate details.
3. Customer Engagement: Engage with existing customers to gather feedback, promote new offerings, and ensure customer satisfaction. Address any queries or concerns effectively to enhance the customer experience.
4. Achieve Targets: Meet or exceed monthly sales targets and KPIs. Utilize effective sales techniques and strategies to maximize conversion rates and drive revenue growth.
5. Documentation: Maintain detailed records of all interactions with customers in the CRM system. Ensure accuracy and completeness of data for reporting and analysis purposes.
6. Team Collaboration: Collaborate closely with the sales and marketing teams to align efforts and support overall business objectives. Share insights and feedback to optimize sales processes and campaigns.
7. Continuous Learning: Stay updated on product/service knowledge, industry trends, and sales techniques. Participate in training sessions and workshops to enhance your skills and performance.

Qualifications:

• Education: Minimum qualification of 10th grade (High School) to a Graduate degree.
• Experience: At least 3 years of experience in a similar role, preferably in sales or customer service.
• Communication Skills: Exceptional verbal communication skills in both English and Hindi. Ability to articulate ideas clearly and persuasively over the phone.
• Interpersonal Skills: Strong interpersonal skills with the ability to build rapport quickly and establish long-lasting relationships with customers.
• Sales Acumen: Demonstrated ability to meet or exceed sales targets in a fast-paced environment. Proven track record of successful lead generation and conversion.
• Tech Savvy: Proficiency in using CRM software and other relevant tools for managing customer data and tracking sales activities.

Benefits:

• Competitive salary with performance-based incentives
• Opportunities for career advancement and skill development
• A supportive work environment with a focus on employee well-being
• Comprehensive training and ongoing learning initiatives

If you are enthusiastic, goal-oriented, and ready to take on the challenge of driving sales through effective telecalling, we want to hear from you! Click on the "Apply For Job" button now to submit your application and join our dynamic team in Jammu. Take the first step towards a rewarding career with us!