Position: Telecaller

Job Description:

Are you an enthusiastic communicator with a knack for building rapport over the phone? We are currently seeking dynamic individuals to join our team as Telecallers in Jalgaon. As a Telecaller, you will play a pivotal role in our organization by connecting with potential customers, addressing their inquiries, and promoting our products/services. If you thrive in a fast-paced environment and possess excellent communication skills, we invite you to apply and embark on an exciting career journey with us.

Key Responsibilities:

1. Outbound Calls: Place outbound calls to prospective customers from our database or leads provided, introducing them to our offerings and persuasively explaining the benefits.
2. Customer Engagement: Engage with customers courteously and professionally, actively listening to their needs and providing appropriate solutions or information.
3. Product/Service Promotion: Effectively communicate product/service features, advantages, and benefits to potential customers, aiming to generate interest and drive sales.
4. Lead Generation: Identify and qualify potential leads through proactive calling efforts, capturing essential information, and updating our CRM system accordingly.
5. Follow-up: Conduct timely follow-ups with potential leads who have shown interest but haven't made a commitment yet, nurturing relationships and guiding them through the sales process.
6. Achieve Targets: Meet or exceed monthly sales targets and KPIs set by the management, demonstrating consistent performance and contributing to the overall success of the team.
7. Feedback and Reporting: Provide regular feedback to the team leader or supervisor regarding customer interactions, market trends, and suggestions for improvement. Prepare and submit accurate reports on a timely basis.
8. Customer Service: Address customer complaints or concerns promptly and professionally, striving to resolve issues to their satisfaction while maintaining a positive brand image.

Requirements:

• Education: Minimum qualification of 12th grade to Graduate. A higher level of education is an advantage.
• Experience: At least 3 years of relevant experience in telemarketing or telecalling roles, preferably in a similar industry. Proven track record of meeting or exceeding sales targets is desirable.
• Age: Candidates must be between 18 to 40 years old to be eligible for this position.
• Gender: Open to candidates of all genders. Both male and female candidates are encouraged to apply.

Skills and Qualities:

• Excellent verbal communication skills with a clear and pleasant telephone voice.
• Strong persuasion and negotiation abilities, with a customer-centric approach.
• Good listening skills and the ability to understand customer requirements.
• Resilience and persistence to handle rejection and objections positively.
• Basic computer literacy and familiarity with CRM software are a plus.
• Time management and organizational skills to prioritize tasks effectively.
• Adaptability to changing circumstances and willingness to learn and improve continuously.

Why Join Us:

• Opportunity for career advancement and skill development in a supportive work environment.
• Competitive remuneration package with attractive incentives and bonuses based on performance.
• Comprehensive training and ongoing support to enhance your capabilities and maximize your potential.
• Exciting challenges and the chance to be part of a dynamic team driving growth and success.

If you are ready to take on this rewarding challenge and become a valuable member of our team, click on the "Apply For Job" button now and submit your application. We look forward to reviewing your credentials and welcoming you aboard!