Telecaller Job  in Jajpur:

Are you a dynamic individual with excellent communication skills and a passion for customer interaction? We are currently seeking talented individuals to join our team as Telecallers in Jajpur. As a Telecaller, you will be at the forefront of our customer service efforts, engaging with clients over the phone to address their inquiries, provide information, and promote our products or services. This role offers an exciting opportunity to showcase your persuasive abilities while contributing to our company's growth and success.

Responsibilities:

1. Customer Interaction: Engage with customers over the phone courteously and professionally. Handle inbound and outbound calls efficiently, addressing customer inquiries, resolving issues, and providing information about products or services as needed.
2. Sales and Promotion: Actively promote products or services to potential customers through persuasive communication techniques. Utilize product knowledge to highlight features and benefits, ultimately driving sales and revenue generation for the company.
3. Relationship Building: Build and maintain strong relationships with customers by demonstrating empathy, active listening, and understanding their needs. Strive to exceed customer expectations and ensure satisfaction with every interaction.
4. Data Management: Maintain accurate records of customer interactions, including details of inquiries, complaints, or feedback received. Update customer databases regularly to ensure information accuracy and completeness.
5. Target Achievement: Work towards achieving daily, weekly, and monthly targets set by the company. Proactively seek opportunities to upsell or cross-sell products to maximize sales revenue.
6. Team Collaboration: Collaborate effectively with team members and other departments to streamline processes, share best practices, and contribute to a positive work environment.

Requirements:

1. Education: Minimum qualification of 12th grade (or equivalent) to a Graduate degree.
2. Experience: At least 1 year of experience in a similar role, preferably in a customer service or sales environment.
3. Communication Skills: Excellent verbal communication skills in both English and the local language (mention the specific language if necessary). Ability to articulate ideas clearly and persuasively over the phone.
4. Interpersonal Skills: Strong interpersonal skills with a customer-centric approach. Ability to build rapport and establish trust with customers quickly.
5. Computer Proficiency: Basic computer skills, including familiarity with CRM software and MS Office applications.
6. Age: Candidates must be between 18 to 40 years old.
7. Gender: This position is open to individuals of all genders.

Benefits:

1. Competitive salary with performance-based incentives.
2. Comprehensive training and ongoing support to enhance skills and knowledge.
3. Opportunities for career growth and advancement within the company.
4. Positive and collaborative work environment.

If you possess the required qualifications and skills to excel in this role, we invite you to apply now by clicking on the "Apply For Job" button below. Join us in delivering exceptional customer experiences and driving business success in Jajpur!