Job Description: Telecaller (Jabalpur)

Are you a skilled communicator with a passion for engaging with people? Do you thrive in a dynamic environment where every call presents an opportunity to make a difference? If so, we have an exciting opportunity for you as a Telecaller in Jabalpur! Join our team and become an integral part of our mission to deliver exceptional service to our customers.

Position Overview: As a Telecaller, you will be responsible for reaching out to potential customers via telephone to promote our products/services, answer inquiries, and provide information. Your primary objective will be to convert leads into customers while delivering a seamless and personalized experience.

Key Responsibilities:

1. Outbound Calling: Initiate outbound calls to prospective customers using a provided list or database. Present our products/services persuasively to potential customers.
2. Customer Engagement: Engage with customers in a friendly and professional manner. Address any questions or concerns they may have about our offerings and provide accurate information.
3. Lead Conversion: Effectively communicate the benefits of our products/services and persuade customers to make a purchase or schedule an appointment. Strive to meet or exceed monthly sales targets.
4. Follow-Up: Conduct follow-up calls to nurture leads and maintain ongoing communication with potential customers. Keep detailed records of interactions and update customer information in the database.
5. Customer Relationship Management: Build strong relationships with customers by understanding their needs and preferences. Provide personalized recommendations and solutions to enhance their experience.
6. Feedback Collection: Gather feedback from customers regarding their experience with our products/services. Use this feedback to identify areas for improvement and contribute to the enhancement of our offerings.
7. Team Collaboration: Collaborate with colleagues and other departments to ensure a seamless customer experience. Share insights and best practices to support team goals and objectives.

Qualifications:

• Education: Minimum qualification of 12th grade to Graduate.
• Experience: At least 3 years of experience in a similar role, preferably in sales or customer service.
• Age: Candidates must be between 18 and 40 years old.
• Gender: Open to all genders - male and female.

Skills and Abilities:

1. Excellent communication skills in both English and Hindi.
2. Strong persuasion and negotiation abilities.
3. Good listening skills and attention to detail.
4. Ability to handle rejection and maintain a positive attitude.
5. Basic computer skills and familiarity with CRM software are a plus.
6. Ability to work independently and as part of a team.
7. Strong work ethic and willingness to learn and adapt.

Why Join Us:

• Competitive salary and attractive incentives based on performance.
• Opportunities for career growth and advancement.
• Supportive and collaborative work environment.
• Comprehensive training and development programs.
• Chance to make a real impact and contribute to the success of the company.

If you're ready to take the next step in your career and embark on an exciting journey with us, click on the "Apply For Job" button now and submit your application. We look forward to welcoming you to our team in Jabalpur!