Title: Join Our Team as a Telecaller in Itarsi

Are you a skilled communicator with a passion for engaging with people? Are you looking for an exciting opportunity to showcase your talents and grow professionally? If so, we have the perfect position for you as a Telecaller in Itarsi!

Job Overview: As a Telecaller, you will be an integral part of our dynamic team, responsible for communicating with potential customers over the phone to promote our products/services, answer queries, and generate leads. Your role will involve understanding customer needs, providing accurate information, and maintaining a high level of professionalism at all times.

Key Responsibilities:

1. Outbound Calls: Place outbound calls to prospective customers from our database or leads provided, to introduce our products/services and persuade them to make a purchase or take the desired action.
2. Inbound Calls: Handle inbound calls from existing and potential customers, addressing their inquiries, resolving issues, and providing exceptional customer service to ensure satisfaction and loyalty.
3. Product/Service Knowledge: Develop a deep understanding of our offerings to effectively communicate features, benefits, and value propositions to customers, thereby enhancing sales opportunities and customer engagement.
4. Lead Generation: Identify and qualify potential leads through proactive calling efforts, gathering relevant information, and accurately recording details in our CRM system for follow-up by sales teams.
5. Follow-Up: Conduct timely follow-ups with leads to nurture relationships, address concerns, and guide them through the sales process, with the ultimate goal of converting leads into customers.
6. Data Management: Maintain accurate records of calls, interactions, and customer details in our database, ensuring data integrity and confidentiality at all times.
7. Achievement of Targets: Meet and exceed individual and team targets for call volume, conversion rates, and sales revenue, demonstrating consistent performance and dedication to results.

Requirements:

• Education: Minimum qualification of 12th grade to graduate level.
• Experience: At least 3 years of experience in a similar role, preferably in sales or customer service.
• Age: Candidates must be between 18 to 40 years old.
• Gender: Both male and female candidates are encouraged to apply.

Key Skills and Attributes:

• Exceptional verbal communication skills with a clear and engaging speaking voice.
• Strong interpersonal skills and ability to build rapport with diverse individuals.
• Resilience, persistence, and a positive attitude, even in challenging situations.
• Ability to work independently as well as part of a collaborative team.
• Proficiency in basic computer skills and familiarity with CRM software preferred.
• Fluency in multiple languages is a plus.

Why Join Us?

• Competitive salary with attractive incentives and performance bonuses.
• Comprehensive training and ongoing support to enhance your skills and career growth opportunities.
• A vibrant and inclusive work environment that values diversity, creativity, and innovation.
• Opportunity to make a real impact and contribute to the success of our organization.
• Flexible working hours and other employee benefits.

If you are ready to embark on an exciting journey and take your career to new heights, click on the "Apply For Job" button now and submit your application. Join us in shaping the future of customer engagement and experience unparalleled professional fulfillment as a Telecaller in Itarsi!