Telecaller Jobs In Idukki



Title: Join Our Team as a Telecaller in Idukki

Are you ready to embark on a fulfilling career journey as a Telecaller in the picturesque locale of Idukki? We're searching for dynamic individuals who possess exceptional communication skills and a passion for customer service. This is an opportunity to join a vibrant team in a fast-paced environment where your talents will be valued and nurtured.

Job Description:

As a Telecaller, you will be at the forefront of our organization, engaging with customers over the phone to provide exceptional service and support. Your primary responsibilities will include:

1. Customer Interaction: Engage with customers in a friendly and professional manner, addressing their inquiries, resolving complaints, and providing information about our products or services.

2. Outbound Calls: Make outbound calls to prospective customers to promote our offerings, generate leads, and schedule appointments for our sales team.

3. Relationship Building: Build and maintain strong customer relationships through effective communication and follow-up, ensuring customer satisfaction and loyalty.

4. Data Management: Accurately enter and update customer information in the database, ensuring all records are current and complete.

5. Target Achievement: Meet and exceed monthly sales targets and KPIs, demonstrating a proactive approach to achieving results.

6. Team Collaboration: Collaborate closely with colleagues across different departments to ensure seamless customer experiences and contribute to the overall success of the organization.


To excel in this role, you should possess the following qualifications:

1. Education: A minimum educational qualification of 10th grade is required, although preference will be given to candidates with higher education levels up to graduation.

2. Experience: A minimum of 3 years of experience in a similar role is essential, preferably in a customer service or sales environment.

3. Communication Skills: Excellent verbal communication skills in English and Malayalam are necessary, with the ability to articulate information clearly and persuasively.

4. Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and establish trust with customers over the phone.

5. Multitasking Abilities: Ability to handle multiple tasks simultaneously while maintaining attention to detail and accuracy.

6. Computer Proficiency: Basic computer skills are required, including familiarity with MS Office applications and the ability to navigate CRM software.

7. Positive Attitude: A positive attitude with a willingness to learn and adapt to changing circumstances is essential for success in this role.

Apply Now:

If you're ready to take the next step in your career as a Telecaller and join our dynamic team in Idukki, click on the "Apply For Job" button below to submit your application. Don't miss this opportunity to be part of a thriving organization committed to excellence in customer service and employee development.

Join us in delivering exceptional experiences and making a positive impact in the lives of our customers!

Contact Information

Aditya Singh
N.S.Building, Munnar-Kumily Hwy, Nedumkandam, Kerala 685553