Title: Join Our Team as a Telecaller in Idukki

Are you ready to embark on a fulfilling career journey as a Telecaller in the picturesque locale of Idukki? We're searching for dynamic individuals who possess exceptional communication skills and a passion for customer service. This is an opportunity to join a vibrant team in a fast-paced environment where your talents will be valued and nurtured.

Job Description:

As a Telecaller, you will be at the forefront of our organization, engaging with customers over the phone to provide exceptional service and support. Your primary responsibilities will include:

1. Customer Interaction: Engage with customers in a friendly and professional manner, addressing their inquiries, resolving complaints, and providing information about our products or services.

2. Outbound Calls: Make outbound calls to prospective customers to promote our offerings, generate leads, and schedule appointments for our sales team.

3. Relationship Building: Build and maintain strong customer relationships through effective communication and follow-up, ensuring customer satisfaction and loyalty.

4. Data Management: Accurately enter and update customer information in the database, ensuring all records are current and complete.

5. Target Achievement: Meet and exceed monthly sales targets and KPIs, demonstrating a proactive approach to achieving results.

6. Team Collaboration: Collaborate closely with colleagues across different departments to ensure seamless customer experiences and contribute to the overall success of the organization.

Qualifications:

To excel in this role, you should possess the following qualifications:

1. Education: A minimum educational qualification of 10th grade is required, although preference will be given to candidates with higher education levels up to graduation.

2. Experience: A minimum of 3 years of experience in a similar role is essential, preferably in a customer service or sales environment.

3. Communication Skills: Excellent verbal communication skills in English and Malayalam are necessary, with the ability to articulate information clearly and persuasively.

4. Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and establish trust with customers over the phone.

5. Multitasking Abilities: Ability to handle multiple tasks simultaneously while maintaining attention to detail and accuracy.

6. Computer Proficiency: Basic computer skills are required, including familiarity with MS Office applications and the ability to navigate CRM software.

7. Positive Attitude: A positive attitude with a willingness to learn and adapt to changing circumstances is essential for success in this role.

Apply Now:

If you're ready to take the next step in your career as a Telecaller and join our dynamic team in Idukki, click on the "Apply For Job" button below to submit your application. Don't miss this opportunity to be part of a thriving organization committed to excellence in customer service and employee development.

Join us in delivering exceptional experiences and making a positive impact in the lives of our customers!