Position: Telecaller

Are you an enthusiastic communicator with a knack for building rapport over the phone? We're seeking a talented Telecaller to join our dynamic team in Hapur. As a Telecaller, you will play a crucial role in our company's success by connecting with potential customers, addressing their inquiries, and promoting our products/services effectively. If you're a proactive individual with exceptional communication skills and a passion for sales, we want to hear from you.

Key Responsibilities:

1. Outbound Calls: Initiate outbound calls to prospective customers from provided leads or databases. Engage with individuals courteously and professionally to introduce our products/services and generate interest.
2. Customer Engagement: Build and maintain positive relationships with customers through regular follow-up calls. Address any concerns or queries promptly to ensure customer satisfaction and enhance brand loyalty.
3. Sales Conversion: Utilize persuasive communication techniques to convert leads into sales opportunities. Understand customer needs and tailor product/service offerings accordingly to meet their requirements.
4. Achieve Targets: Meet or exceed monthly sales targets and KPIs set by the company. Demonstrate a proactive approach to achieving and surpassing sales objectives consistently.
5. Database Management: Update customer databases with relevant information obtained during calls. Ensure accuracy and completeness of data to facilitate effective follow-up and reporting.
6. Feedback and Reporting: Provide regular feedback to the management team regarding customer preferences, market trends, and competitor activities. Prepare detailed reports on call activities, sales metrics, and outcomes for performance evaluation.

Requirements:

1. Education: Minimum qualification of 10th grade (Matriculation) to a graduate degree in any discipline. Strong written and verbal communication skills in Hindi and/or English.
2. Experience: A minimum of 3 years of experience in a similar telecalling or telesales role. Proven track record of meeting or exceeding sales targets in a competitive environment.
3. Communication Skills: Excellent interpersonal skills with the ability to engage customers effectively over the phone. Confidence in articulating product/service features and benefits clearly and persuasively.
4. Sales Acumen: Strong negotiation and persuasion skills with a customer-centric approach. Ability to identify sales opportunities and capitalize on them to drive revenue growth.
5. Resilience: Resilient and adaptable to handle rejection and objections professionally. Maintain a positive attitude and persistence in pursuing sales objectives despite challenges.
6. Team Player: Collaborative mindset with the ability to work effectively as part of a team. Willingness to support colleagues and contribute to a positive work environment.

How to Apply:

Ready to take the next step in your career as a Telecaller? Click on the "Apply For Job" button below to submit your application. Don't miss this opportunity to join a dynamic team and make a significant impact in the world of sales. We look forward to welcoming you aboard!