Job Telecaller

Are you a persuasive communicator with a passion for sales and customer service? We are seeking talented individuals to join our team as Telecallers in Gurdaspur. As a Telecaller, you will play a pivotal role in engaging potential customers, promoting our products or services, and driving sales growth. This dynamic position offers an exciting opportunity to showcase your communication skills while contributing to our company's success.

Key Responsibilities:

1. Outbound Calls: Initiate outgoing calls to prospective customers from provided leads or databases. Present product information, answer inquiries and effectively communicate the value proposition to generate interest and drive sales.
2. Customer Engagement: Build rapport with customers through active listening, empathy, and understanding of their needs. Address any concerns or objections professionally to ensure a positive customer experience.
3. Sales Conversion: Utilize persuasive sales techniques to convert leads into sales opportunities. Demonstrate product knowledge and highlight key features and benefits to encourage purchase decisions.
4. Follow-Up: Maintain regular follow-up with prospective customers who have shown interest but have not yet made a purchase. Keep accurate records of interactions and update the CRM system with relevant information.
5. Target Achievement: Meet or exceed monthly sales targets and performance metrics. Strive to continuously improve sales techniques and productivity to maximize results.
6. Feedback and Reporting: Provide feedback on customer responses, market trends, and product performance to the sales team and management. Generate reports as required to track progress and identify areas for improvement.

Requirements:

• Education: Minimum qualification of 12th grade (High School Diploma) required. Graduates are preferred.
• Experience: A minimum of 3 years of experience in a similar role, preferably in telesales or customer service.
• Age: Applicants must be between 18 and 40 years old.
• Gender: Both male and female candidates are encouraged to apply.
• Communication Skills: Excellent verbal communication skills in Hindi and/or Punjabi. Proficiency in English is an advantage.
• Sales Skills: Strong persuasion and negotiation skills with a proven track record of achieving sales targets.
• Customer Focus: Ability to understand customer needs and tailor sales pitches accordingly. Empathetic approach toward addressing customer concerns.
• Computer Literacy: Basic knowledge of computer applications and CRM software.
• Team Player: Collaborative attitude with the ability to work effectively in a team environment.

Why Join Us:

• Opportunity for Growth: We provide opportunities for career advancement and skill development through ongoing training and mentorship programs.
• Attractive Incentives: Competitive salary with performance-based incentives and bonuses.
• Supportive Work Environment: Join a supportive team that values collaboration, creativity, and professional growth.
• Positive Impact: Be part of a company that is committed to delivering quality products/services and making a positive impact in the community.

If you are enthusiastic about sales, customer service, and making a difference, we encourage you to apply now by clicking on the "Apply For Job" button below. Join us in our mission to drive sales growth and deliver exceptional customer experiences in Gurdaspur!