Telecaller Jobs In Guna



Join Our Team as a Telecaller in Guna

Are you a dynamic communicator with a passion for connecting with people? Do you thrive in a fast-paced environment where every call is an opportunity to make a difference? If so, we invite you to apply for our Telecaller position in Guna. As a Telecaller, you'll be an integral part of our team, responsible for reaching out to potential customers, providing exceptional service, and contributing to our company's success.

Job Title: Telecaller

Location: Guna

Job Type: Full-time

Education: 10th to Graduate

Experience: Minimum 3 years

Key Responsibilities:

1. Customer Engagement: Engage with customers over the phone professionally and courteously. Build rapport and establish positive relationships with clients to understand their needs effectively.

2. Outbound Calling: Make outbound calls to prospective customers from our database. Introduce our products/services, highlight key features, and persuade customers to consider our offerings.

3. Lead Generation: Identify potential leads through strategic calling campaigns. Qualify leads based on specific criteria and gather relevant information for further follow-up by the sales team.

4. Customer Support: Address customer inquiries, concerns, and complaints promptly and accurately. Provide solutions or escalate issues as necessary to ensure customer satisfaction.

5. Sales Support: Assist the sales team by scheduling appointments, sending follow-up emails, and maintaining customer records in our CRM system. Collaborate closely with the sales department to achieve sales targets.

6. Data Entry: Maintain accurate and up-to-date records of all customer interactions, including call logs, sales activities, and customer feedback. Ensure data integrity and confidentiality at all times.

7. Performance Metrics: Meet or exceed daily, weekly, and monthly performance targets, including call volume, conversion rates, and customer satisfaction ratings. Continuously strive to improve performance through self-assessment and feedback.

8. Team Collaboration: Work collaboratively with colleagues across departments to achieve common goals and objectives. Share best practices, insights, and feedback to enhance team performance and productivity.


  • Excellent communication skills in Hindi and/or English, both verbal and written.
  • Strong interpersonal skills with the ability to build rapport quickly.
  • Proven experience in telemarketing, sales, or customer service roles.
  • Sound knowledge of sales techniques and customer relationship management.
  • Proficiency in basic computer applications, including MS Office and CRM software.
  • Ability to multitask, prioritize tasks, and work efficiently under pressure.
  • High level of professionalism, integrity, and reliability.
  • Flexibility to adapt to changing priorities and business needs.

Why Join Us:

  • Competitive salary and performance-based incentives.
  • Comprehensive training and ongoing support to enhance your skills.
  • Opportunity for career advancement and professional development.
  • A positive and inclusive work culture that values teamwork and collaboration.
  • Make a meaningful impact by helping customers fulfill their needs and achieve their goals.

If you're ready to take your career to the next level and become a part of our dynamic team, click on the "Apply For Job" button now. We look forward to welcoming you aboard as our newest Telecaller in Guna!

Contact Information

Rahul Sharma
Near Nema CA, Nayapura, (Opposite Mamta Dairy, Shastri Market, Nayapura) Guna Madhya Pradesh 473001