Join Our Team as a Telecaller in Geyzing!

Are you passionate about communication and helping others? Do you thrive in dynamic environments where every conversation is a chance to make a difference? We are seeking enthusiastic individuals to join our team as Telecallers in Geyzing. If you possess excellent communication skills and a drive to succeed, we invite you to apply and embark on an exciting career journey with us.

Job Description:

As a Telecaller, you will be an integral part of our team, responsible for connecting with customers over the phone to provide information, answer inquiries, and promote our products/services. Your primary objective will be to engage with customers in a friendly and professional manner, understanding their needs, and offering appropriate solutions. Here's what you'll be doing on a day-to-day basis:

Responsibilities:

1. Customer Engagement: Initiate outbound calls to prospective and existing customers to discuss our offerings, address concerns, and build rapport.
2. Information Dissemination: Provide accurate information about our products/services, pricing, promotions, and company policies to customers.
3. Inquiry Handling: Respond to customer inquiries promptly and effectively, resolving issues or escalating them to the appropriate department for further assistance.
4. Sales Support: Assist in generating leads, scheduling appointments, and following up on customer interactions to facilitate sales conversions.
5. Data Maintenance: Update customer databases with relevant information obtained during calls, ensuring accuracy and completeness of records.
6. Performance Tracking: Keep track of call outcomes, conversion rates, and other key metrics to assess performance and identify areas for improvement.
7. Adherence to Guidelines: Follow script guidelines and adhere to company policies and procedures during all interactions with customers.

Requirements:

• Education: Minimum qualification of 12th grade (High School) to Graduate.
• Experience: At least 1 year of experience in a similar role, preferably in customer service or telemarketing.
• Age: Candidates must be between 18 to 40 years old.
• Gender: Open to individuals of all genders.
• Communication Skills: Excellent verbal communication skills in English and/or local languages, with the ability to articulate information clearly and effectively.
• Interpersonal Skills: Strong interpersonal skills, with the ability to empathize with customers, build rapport, and maintain professionalism in all interactions.
• Tech-Savvy: Basic computer skills and familiarity with CRM software or call center systems.
• Resilience: Ability to handle rejection and manage stress in a high-pressure environment.
• Team Player: Collaborative attitude with a willingness to support team goals and initiatives.

Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive training and ongoing support to enhance skills and knowledge.
• Opportunities for career advancement and professional development.
• A positive and inclusive work culture that values diversity and teamwork.

If you're ready to embark on a rewarding career journey as a Telecaller and contribute to our mission of delivering exceptional customer experiences, click on the "Apply For Job" button below and submit your application today! Join us in shaping the future of customer engagement in Geyzing!