Join Our Dynamic Telecalling Team in Gariaband: Unveiling a Rewarding Opportunity

Are you an enthusiastic individual with a knack for effective communication? Do you thrive in a fast-paced environment where every conversation counts? If so, we invite you to embark on a fulfilling journey with us as a Telecaller in Gariaband. As we expand our team, we are seeking dedicated individuals who are ready to make a meaningful impact through their persuasive skills and customer-centric approach.

Position Overview:

As a Telecaller, you will be at the forefront of our customer engagement efforts. Your primary responsibility will be to initiate outbound calls to prospective clients, deliver compelling pitches about our products/services, and nurture leads to conversion. Additionally, you will handle inbound calls, address queries, provide information, and ensure exceptional customer service at all times.

Key Responsibilities:

1. Outbound Calling: Proactively reach out to potential customers via phone calls to introduce our offerings, highlight key benefits, and generate interest.
2. Lead Conversion: Utilize persuasive communication techniques to convert leads into active customers, meeting or exceeding predefined conversion targets.
3. Customer Relationship Management: Build and maintain positive relationships with customers by addressing their inquiries, resolving issues promptly, and ensuring overall satisfaction.
4. Data Management: Accurately record relevant customer information, interactions, and outcomes in the CRM system to facilitate efficient follow-up and reporting.
5. Target Achievement: Work towards achieving weekly and monthly targets for call volumes, conversion rates, and other performance metrics as outlined by the team lead or supervisor.
6. Continuous Improvement: Actively participate in training sessions, workshops, and skill enhancement programs to refine your calling techniques, product knowledge, and customer handling skills.

Qualifications and Requirements:

• Education: A minimum qualification of 12th grade (or equivalent) is required. Graduates are preferred.
• Experience: A minimum of 1 year of experience in telecalling or a related field is mandatory.
• Age: Candidates must be between 18 to 40 years old.
• Gender: Open to individuals of all genders, fostering an inclusive work environment.
• Communication Skills: Excellent verbal communication skills in the local language (add language name if specific) with a clear and articulate speaking voice.
• Persuasion Skills: Ability to engage and persuade prospects through effective communication and active listening.
• Resilience: Resilience in handling rejection and overcoming objections while maintaining a positive attitude.
• Team Player: Collaborative mindset with the ability to work effectively within a team-driven environment.
• Tech Savvy: Basic knowledge of computers, CRM software, and proficiency in using office productivity tools.

Benefits:

• Competitive salary package with performance-based incentives.
• Comprehensive training and development opportunities to enhance your skills.
• A friendly and supportive work culture that values diversity and inclusivity.
• Opportunities for career growth and advancement within the organization.

Apply Now:

If you are ready to embark on an exciting journey with us and contribute to our success story, click on the "Apply For Job" button below to submit your application. Join us in shaping exceptional customer experiences and unlocking new possibilities through the power of effective communication. We look forward to welcoming you to our team in Gariaband!