Join Our Dynamic Telecaller Team in Gadag-Betageri

Are you a persuasive communicator with a knack for building rapport over the phone? Do you thrive in fast-paced environments and excel at meeting targets? If so, we invite you to explore a rewarding career opportunity as a Telecaller in Gadag-Betageri. As an integral part of our team, you will play a crucial role in connecting with our valued customers and fostering lasting relationships. Read on to discover more about this exciting role.

Position Overview: As a Telecaller, you will be responsible for engaging with prospective and existing customers over the phone to promote our products/services, address inquiries, and provide exceptional customer service. Your primary objective will be to generate leads, drive sales, and contribute to the overall growth and success of our organization.

Key Responsibilities:

1. Customer Interaction: Initiate outbound calls to potential customers, introduce our offerings, and effectively communicate product/service benefits. Handle inbound calls promptly, addressing customer queries, resolving issues, and ensuring customer satisfaction.
2. Lead Generation: Proactively identify and qualify leads through cold calling, follow-up calls, and lead nurturing activities. Maintain accurate records of all interactions and lead status in our CRM system.
3. Sales Support: Collaborate with the sales team to facilitate the sales process, schedule appointments, and follow up on leads to convert them into sales opportunities. Provide product/service information and assist customers in making informed purchase decisions.
4. Target Achievement: Meet and exceed individual and team targets for call volume, lead generation, and sales conversion. Strive to continuously improve performance metrics and contribute to the achievement of organizational objectives.
5. Relationship Building: Build strong relationships with customers by demonstrating professionalism, empathy, and integrity in every interaction. Listen actively to customer feedback, address concerns proactively, and maintain a positive brand image.
6. Market Intelligence: Stay informed about industry trends, competitor activities, and market dynamics. Gather valuable insights from customer interactions and provide feedback to the relevant departments to enhance product/service offerings and sales strategies.

Qualifications and Skills:

• Education: Minimum qualification of 12th grade (High School Diploma) to Graduate degree.
• Experience: At least 1 year of experience in telecalling or customer service roles.
• Age: Candidates must be between 18 to 40 years old.
• Gender: This position is open to individuals of all genders, both male and female.
• Communication Skills: Excellent verbal communication skills in the local language and proficiency in English. Ability to articulate information clearly and persuasively.
• Interpersonal Skills: Strong interpersonal skills with the ability to build rapport quickly, empathize with customers, and adapt communication style as per the audience.
• Sales Acumen: Basic understanding of sales techniques, negotiation skills, and the ability to overcome objections.
• Computer Proficiency: Familiarity with CRM software, basic MS Office applications, and the ability to navigate digital platforms efficiently.
• Resilience: Ability to handle rejection positively, stay motivated in a target-driven environment, and bounce back from setbacks.

Apply Now: If you are ready to embark on an exciting journey as a Telecaller and contribute to our success story, click on the "Apply For Job" button below. Join us in delivering exceptional customer experiences and driving business growth through effective telecalling

Discover the Possibilities: Embark on a rewarding career path with ample opportunities for growth, skill development, and personal fulfillment. Join our vibrant team of telecallers in Gadag-Betageri and make a meaningful impact in the lives of our customers. Apply now and unleash your potential!