Position  Telecaller

Job Description:

Are you a persuasive communicator with a knack for building rapport over the phone? Do you thrive in dynamic environments where every call presents a new opportunity? If so, we have the perfect role for you as a Telecaller in Fatehpur!

About Us:

We are a leading [industry/type] company dedicated to delivering exceptional [products/services]. Our commitment to excellence is matched only by our passion for customer satisfaction. As part of our expansion efforts, we're seeking enthusiastic individuals to join our team as Telecallers.

Key Responsibilities:

1. Outbound Calls: Initiate outbound calls to potential customers from provided leads or databases. Your primary goal will be to introduce our products/services, educate prospects, and ultimately secure sales or appointments for our sales team.
2. Customer Engagement: Engage with customers in a friendly and professional manner to understand their needs, address any inquiries they may have, and provide relevant information about our offerings.
3. Relationship Building: Build and maintain strong relationships with customers by demonstrating attentiveness, empathy, and understanding of their requirements. Strive to exceed their expectations and leave a positive impression of our brand.
4. Sales Conversion: Utilize effective sales techniques to convert leads into sales opportunities. Employ persuasive communication skills to highlight the value proposition of our products/services and overcome objections.
5. Data Management: Maintain accurate records of all interactions, including details of conversations, customer information, and outcomes, using our CRM system. Regularly update and organize customer databases for efficient follow-up and future reference.
6. Team Collaboration: Collaborate closely with other team members, including sales representatives and supervisors, to coordinate efforts, share insights, and optimize performance. Actively participate in training sessions and team meetings to enhance skills and knowledge.

Requirements:

1. Education: Minimum qualification of 12th grade (Higher Secondary) to Graduation from a recognized institution.
2. Experience: At least 1 year of experience in a similar role, preferably in sales or customer service.
3. Age: Candidates must be between 18 and 40 years old.
4. Gender: Open to all genders; both male and female candidates are encouraged to apply.
5. Communication Skills: Exceptional verbal communication skills in both English and [local language/dialect]. Ability to articulate ideas clearly, listen actively, and adapt communication style to suit diverse audiences.
6. Interpersonal Skills: Strong interpersonal skills with a customer-centric approach. Ability to empathize with customers, build trust, and establish rapport quickly.
7. Sales Acumen: Basic understanding of sales principles and techniques. Ability to identify sales opportunities, handle objections, and close deals effectively.
8. Tech Savvy: Proficiency in using basic computer applications such as MS Office suite and familiarity with CRM software is desirable.

Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive training and ongoing support to enhance your skills.
• Opportunities for career advancement and professional development.
• Positive and collaborative work environment.
• Employee benefits such as health insurance paid time off, and more.

Apply Now:

If you're ready to embark on an exciting journey with us and contribute to our success as a Telecaller, click on the "Apply For Job" button below. Join us in shaping the future of our company while achieving your career aspirations! We look forward to welcoming you to our team in Fatehpur.