Position: Telecaller

Location: Doda

Are you a proficient communicator with a knack for building rapport over the phone? Do you thrive in dynamic environments where every call presents a new opportunity? If so, we have an exciting opportunity for you! Join our team as a Telecaller and become an integral part of our vibrant workplace.

Job Description:

As a Telecaller, you will be responsible for reaching out to potential customers via telephone to promote our products/services, generate sales, and maintain customer satisfaction. Your primary objective will be to effectively communicate our offerings, address customer inquiries, and ultimately drive business growth through successful sales conversions.

Key Responsibilities:

1. Outbound Calling: Initiate outgoing calls to prospective customers from provided leads or databases.
2. Product/Service Promotion: Present and promote our products/services to potential customers over the phone.
3. Sales Generation: Utilize persuasive selling techniques to convert leads into sales and achieve monthly targets.
4. Customer Relationship Management: Build and maintain strong relationships with customers by addressing their queries, and concerns, and providing relevant information.
5. Follow-Up: Conduct follow-up calls to nurture leads, close sales, and gather feedback on customer satisfaction.
6. Data Management: Update and maintain accurate records of customer interactions, sales activities, and follow-up actions in the CRM system.
7. Market Research: Stay informed about market trends, competitor activities, and industry developments to identify new sales opportunities.
8. Team Collaboration: Collaborate effectively with the sales team to coordinate efforts and achieve collective goals.

Requirements:

• Education: Minimum qualification of 10th grade (High School) up to Graduate level.
• Experience: A minimum of 3 years of experience in a similar telecalling or sales role is required.
• Communication Skills: Excellent verbal communication skills in the local language (mention specific language if applicable) along with proficiency in English.
• Persuasive Skills: Ability to persuade and influence customers effectively to drive sales conversions.
• Customer-Centric: Strong customer service orientation with a passion for delivering exceptional customer experiences.
• Target-Driven: Proven track record of meeting or exceeding sales targets in a fast-paced environment.
• Tech-Savvy: Proficiency in using computers, CRM software, and other telecommunication tools.
• Adaptability: Willingness to adapt to changing business needs and work schedules, including occasional evening or weekend shifts.

How to Apply:

Ready to take the next step in your career as a Telecaller? Click on the "Apply For Job" button below to submit your application. Don't miss this opportunity to join a dynamic team and make a meaningful impact!

Join us in our mission to connect with customers, drive sales, and contribute to the success of our organization. We look forward to welcoming you aboard!