Job Title: Telecaller

Location: Didwana, Rajasthan

Company Overview: [Company Name] is a leading [industry/type] company based in Didwana, Rajasthan. We specialize in [brief description of the company's activities or products/services]. Committed to excellence, we strive to deliver top-notch solutions to our clients while fostering a dynamic and supportive work environment for our employees.

Position Overview: We are currently seeking experienced Telecallers to join our dynamic team in Didwana. The ideal candidate will be responsible for reaching out to potential customers, pitching our products/services, and maintaining positive relationships with clients over the phone.

Key Responsibilities:

1. Outbound Calls: Place outbound calls to potential customers from our database or leads provided by the company.
2. Product/Service Pitching: Introduce and explain our products/services to prospective customers with the aim of generating sales or appointments.
3. Customer Relationship Management: Build and maintain strong relationships with customers to ensure customer satisfaction and retention.
4. Follow-up: Conduct follow-up calls with customers to inquire about their satisfaction with the products/services offered and address any concerns or queries.
5. Achieve Targets: Meet or exceed monthly sales targets set by the company.
6. Data Entry: Accurately enter and update customer information in the database.
7. Feedback Reporting: Provide feedback to the management team regarding customer preferences, market trends, and suggestions for product/service improvement.
8. Adhere to Guidelines: Follow company scripts and guidelines while communicating with customers to ensure consistency and professionalism.
9. Documentation: Maintain records of calls, sales, and other relevant information.

Qualifications and Experience:

• Education: Minimum qualification of 10th grade (High School) to a Graduate degree.
• Experience: A minimum of 3 years of experience in telecalling or a related field.
• Communication Skills: Excellent verbal communication skills in both English and Hindi.
• Persuasive Skills: Ability to effectively persuade and influence customers to purchase products or services.
• Customer Service Orientation: Strong customer service orientation with the ability to resolve customer complaints and issues professionally.
• Computer Proficiency: Basic computer skills, including familiarity with CRM software and MS Office applications.
• Target Oriented: Proven track record of meeting or exceeding sales targets.
• Adaptability: Ability to adapt to changing business needs and work in a fast-paced environment.
• Team Player: Excellent teamwork and collaboration skills.
• Positive Attitude: Positive attitude and willingness to learn and grow professionally.

Why Join Us:

• Opportunity to work with a reputable company in the [industry/type] industry.
• Competitive salary and attractive incentives based on performance.
• Ongoing training and development opportunities to enhance your skills.
• A dynamic and supportive work environment with opportunities for career advancement.
• Make a significant impact by contributing to the company's success and growth.

If you meet the qualifications and are passionate about sales and customer service, we encourage you to apply for this exciting opportunity! Please submit your resume and cover letter highlighting your relevant experience and skills. We look forward to welcoming you to our team at [Company Name].

[Company Name] is an equal-opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.