Telecaller Job Description in Dhenkanal

Are you a skilled communicator with a knack for persuasion? Do you thrive in a dynamic environment where your communication skills can shine? We are seeking talented individuals to join our team as Telecallers in Dhenkanal. As a Telecaller, you will play a crucial role in our organization by engaging with potential customers over the phone, promoting our products or services, and ultimately driving sales.

Position: Telecaller
Location: Dhenkanal
Education: 12th to Graduate
Experience: Minimum 3 years
Age: 18 years to 40 years
Gender: Male/Female
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Responsibilities:

1. Outbound Calls: Initiate outgoing calls to potential customers from provided lists, databases, or leads to promote our products/services.
2. Product/Service Promotion: Effectively communicate the features, benefits, and advantages of our offerings to potential customers, addressing any queries or concerns they may have.
3. Lead Generation: Identify and qualify leads through strategic questioning and active listening, ensuring each lead meets our criteria for potential customers.
4. Sales Conversion: Utilize persuasive techniques and sales tactics to convert leads into sales opportunities, meeting or exceeding sales targets and objectives.
5. Customer Relationship Management: Maintain a positive and professional demeanor during interactions with customers, building rapport and fostering long-term relationships.
6. Follow-Up: Conduct timely follow-ups with leads to nurture relationships, address any further inquiries, and encourage purchase decisions.
7. Data Management: Accurately record all interactions, feedback, and relevant information obtained from calls into the CRM system, ensuring data integrity and confidentiality.
8. Team Collaboration: Collaborate effectively with team members, sharing insights, best practices, and strategies to collectively achieve sales goals.
9. Adherence to Policies: Adhere to company policies, procedures, and compliance standards at all times, ensuring ethical conduct and professionalism in all interactions.

Requirements:

1. Excellent Communication Skills: Exceptional verbal communication skills in both English and the local language, with the ability to articulate ideas clearly and persuasively.
2. Sales Acumen: Strong sales orientation with a proven track record of achieving or exceeding sales targets in a telecalling or sales environment.
3. Customer-Centric Approach: Customer-focused mindset with a dedication to providing exceptional service and building lasting relationships with customers.
4. Resilience: Ability to handle rejection and objections positively, maintaining motivation and enthusiasm throughout the calling process.
5. Time Management: Excellent time management skills with the ability to prioritize tasks efficiently and meet deadlines consistently.
6. Tech-Savvy: Proficiency in using computers, CRM software, and other technology tools for data entry, call handling, and reporting purposes.
7. Adaptability: Flexibility to adapt to changing business requirements, strategies, and priorities in a fast-paced environment.

Benefits:

1. Competitive salary with attractive incentives based on performance.
2. Comprehensive training and ongoing support to enhance skills and knowledge.
3. Opportunities for career advancement and professional development.
4. A positive and inclusive work environment with a supportive team culture.
5. Employee benefits such as health insurance paid time off, and more.

Join us in our mission to connect with customers, drive sales, and make a positive impact in the marketplace. If you have what it takes to excel in this role, click on the "Apply For Job" button and start your journey with us today!